Refund policy at Network Solutions

At Network Solutions, we maintain a general no-refund policy. That said, we understand that exceptions happen, so our support team reviews requests on a case-by-case basis under certain limited circumstances.

In this article, we will discuss:

• Possible refundable items
• Non-refundable items
• Review

Possible refundable items

New product purchases

If you contact us within three days of acquiring a new product, we may consider a refund. Please note that when a refund is issued for a new product, the product must be deleted from your account.

Automatic renewals

If you reach out to us within 30 days of an automatic renewal order being processed, we may process a refund. In such cases, the renewal term will be rolled back to the previous status.

Non-refundable items

• SSL certificates — Refunds are not available once a certificate has already been issued.
• Premium domains — Premium domain purchases are not refundable under any circumstances.

Review

We want every customer to find value in our products and succeed online. If your situation falls into one of the categories above, reach out to our support team, and we'll be happy to discuss it further. Every request is reviewed individually with fairness and customer satisfaction in mind.