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Knowledge Base

Responding to Task Invitations in Cloud Mail

Important: This article applies to customers with Cloud Mail. To determine your email version, see How Do I Determine My Email Platform?

Responding to task invitations in Cloud Mail is very essential to improve the collaboration and productivity at work. Once a person receives an invitation to a task, it can be accepted either through the area where they have all the notifications or through a piece of email. This has ensued in efficient management of tasks, either in acceptance, rejection, or adding comments on the invitation.

In this article, we will discuss:

How to Respond to a Task Invitation in the Notification Area

For you to respond to task invitations in the notification area, please follow the instructions below:

  1. Log in to your email via mail.domain.ext. For example, if your domain name is example.com, you will need to enter mail.example.com in any browser.
  2. In the top-right corner, click on the Notification button, which is the bell icon.
    Notification area
     
  3. Once the notification area shows, you may respond by the following methods:
    Notification Area
    • To reply to the task invitation without a comment, click on either Accept, Maybe, or Decline.
      Accept Maybe Decline buttons
       
    • To reply to the task invitation with a comment, click the Add Comment Add Comment iconicon. Select one of the options: Accept, Maybe, or Decline in the Change Information window. If required, enter a comment.
      Add Comment button

 

How to Respond to a Task Invitation in an Email Invitation

For you to respond to a task invitation in an email notification, please follow the instructions below:

  1. Log in to your email via mail.domain.ext. For example, if your domain name is example.com, you will need to enter mail.example.com in any browser.
  2. Select the email notification you received in the Inbox, and the information will show in the detailed view.
    Detailed view2
    • To reply to the task invitation without a comment, click on Accept, Maybe, or Decline.
      Email Notif Accept Maybe Decline buttons
       
    • To reply to the task invitation with a comment, click the Add Comment Add Comment icon icon. Select one of the options: Accept, Maybe, or Decline in the Change information window. If required, enter a comment.
      Email Notif Add Comment button

Review

Responsibly responding to invitations on Cloud Mail essentially speaks to the need of streamlining work relationships and output. Being aware of how to take care of response through alerts and mails will be of paramount importance to the users and they will manage their jobs in time while maintaining clarity in communication.

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