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Knowledge Base

Troubleshoot Simple SEO: Fix a Blank or Disabled Dashboard

If you need to troubleshoot Simple SEO because your dashboard is blank or the options are disabled, it's typically due to a missing setup step. This guide is designed to help you identify and resolve these common issues to get your dashboard working correctly.

In this article, we will discuss:

Troubleshoot Simple SEO: A Blank Dashboard

The primary problem this guide addresses is when all the options in your Simple SEO dashboard are blank or grayed out, preventing you from using the tool.

Solutions and Setup Steps

To resolve this, please walk through the following two key setup questions.

  1. Have you established your Business Profile? To fully utilize the features offered by Simple SEO, it is important to complete your primary SEO settings. We will use the information you provide in this step to personalize our recommendations for your website and generate useful ranking reports.
    1. Yes – Proceed to step 2.
    2. No – Follow the steps in the How Do I Set Up My Project section of How Do I Get Started with Simple SEO?
  2. Did you connect your Google Analytics and Search Console to your Simple SEO project? When you connect your Google Analytics and Search Console accounts, you can monitor the traffic and presence of your website in the Results tab of the Simple SEO dashboard.
    1. Yes – Contact support.
    2. No – Follow the instructions in Simple SEO - All About Google Analytics and Simple SEO - All About Google Search Console. If your Business Profile is set up, but the Action Plan fails to refresh each month, please contact support.
    3. Google Analytics is unable to display data. There are multiple reasons why data may not be displayed in the Google Analytics tab on your Simple SEO dashboard. It's possible that the measurement code wasn't installed or wasn't properly installed on your website, traffic hasn't been generated, or the data hasn't been processed yet. Please refer to [GA4] Troubleshoot tag setup on your website article to troubleshoot this issue.

Review

Effectively using this guide to troubleshoot Simple SEO issues will help you enhance your website's performance in search engines. The most common problems are resolved by making sure your Business Profile is complete and that you have connected your Google Analytics and Search Console accounts. Completing these steps will enable all the features in your dashboard.

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