Knowledge Base
Categories: Email
How to Use Cloud Mail on a Mobile Device
Important: This article applies to customers with Cloud Mail. To determine your email version, see How Do I Determine My Email Platform?
Aside from using a workstation, you can also use the Email app on your Android or iOS mobile device. Listed below are the differences between using a workstation and using a mobile device.
- The user interface scales down to fit the smaller screen.
- The user interface is mobile-friendly.
- Some functions that are not utilized are often not available on a mobile device.
In this article, we'll discuss:
How to Launch Cloud Mail on a Mobile Device
- The user interface scales down to fit the smaller screen.
- The user interface is mobile-friendly.
- Some functions that are not utilized often are not available on a mobile device.
How to Launch Cloud Mail on a Mobile Device
- Open a web browser on your phone.
- In the address bar, type mail.<your domain name>.<your domain extension>
For example, if your domain is janesbagels and your domain extension is .com, you should type mail.janesbagels.com in the address bar.
- Enter your login credentials on the login page.
Note: Username and password are case-sensitive.
- If you want to save your credentials locally, enable the Stay signed in option.
- Click Sign in.
An additional page will appear if you have enabled 2-Step Verification. Enter the authentication data on this page.
Note: If you want to simplify your future logins, you will need to create a desktop shortcut. To do so, you must follow the steps below.
- On your browser’s system menu, select Add to Home screen.
- Add a name for the desktop shortcut you created.
You have successfully created a desktop shortcut.
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