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How to access and restore website backups

Access and restore website backups easily with our Network Solutions hosting tools. This guide walks you through recovering your files and explains your backup options: our free automatic Daily Snapshots and the on-demand CodeGuard premium service.

Important: This article applies to customers who have Shared Hosting. If you have WordPress Hosting, please refer to How to Back Up and Restore a WordPress Website.

In this article, we'll cover:

How to access the Website Backups dashboard

  1. Log in to your Account Manager via https://www.networksolutions.com/my-account/login.
  2. From the left-hand menu, click the Hosting tab.

    Hosting tab in the left navigation menu
     
  3. If you only have one hosting package in your account, you will be redirected to the hosting control panel right away. If you have multiple hosting packages in your account, click the Manage button on the respective Hosting package that you need to access.

    Manage Hosting
     
  4. In the Hosting Control Panel, scroll down to the Configurations section and click the Website Backups option.

    Website Backups option in the Configuration section

 

How to restore files in the account manager

On the Website Backups dashboard, you will see a list of Daily Backup History, which are automatic backups of your website created by our system. You can use this feature to restore your website to a previous complete copy of your website (files and/or database) at a specific point in time.

Follow the steps below to begin:

  1. You will find available backups under the Daily Snapshot section. Locate the date of backup you want to restore, then click the Restore to Snapshot link.

    Restore Snapshot link in the Daily Snapshot section
     
  2. A warning pop-up will appear, stating that the restore process will overwrite your current website files. Click Continue to proceed.

    Pop-up Asking to Continue to Restore Snapshot
     
  3. A notification will appear stating that there is a 15-minute processing delay. Please give it a few minutes to process your backup restore request.
Important: Restoring from a snapshot will overwrite all of your current website files. This action cannot be undone. If your backup is over 2 GB, please contact support for assistance with the restoration.

 

How to back up a website using CodeGuard

Once you have accessed the Website Backups dashboard, you can also choose CodeGuard, which gives you more control over your backup schedule and allows you to create an on-demand, compressed copy (a .zip file) of your website at any time.

To use this feature, scroll down past the Daily Backup History section and click the Get CodeGuard Now button, then follow the prompts to purchase and run CodeGuard.

Get CodeGuard button

 

Review

This guide has shown you how to access your hosting backups. You can restore your website for free using one of the automatic Daily Snapshots or purchase CodeGuard to create on-demand copies of your website files for added security and peace of mind.

 

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