Knowledge Base

How to access and restore website backups

Access and restore website backups easily with our Network Solutions hosting tools. This guide walks you through recovering your files and explains your backup options: our free automatic Daily Snapshots and the on-demand Xcitium Backup premium service.

Important: This article applies to customers who have Shared Hosting. If you have WordPress Hosting, please refer to How to back up and restore a WordPress website.
Note: If you want a paid version of site backups with on-demand restore options, see How to purchase and upgrade the Xcitium Backup service to learn more.

In this article, we will discuss:

Accessing the website backups dashboard

  1. Log in to your account via https://www.networksolutions.com/my-account/login.
  2. Click the Hosting from the left navigation menu.

    Hosting tab in the left navigation menu
     
  3. Go to Configurations, then select Website Backups to continue.

    Manage Hosting
     
  4. Alternatively, if you have multiple hosting packages in your account, click Manage for the corresponding hosting plan you need to access.

    Website Backups option in the Configuration section

 

Restoring files in the account manager

On the Website Backups dashboard, you will see a list of Daily Backup History, which are automatic backups of your website created by our system. You can use this feature to restore your website to a previous complete copy of your website (files and/or database) at a specific point in time. Follow the steps below to begin:

  1. Locate the date of backup you want to restore, then click Restore to Snapshot.

    Restore Snapshot link in the Daily Snapshot section
     
  2. Click Continue to proceed with the restore process, which will overwrite your current website files.

    Pop-up Asking to Continue to Restore Snapshot
     
  3. A notification will appear stating that there is a 15-minute processing delay. Please give it a few minutes to process your backup restore request.
Important: Restoring from a snapshot will overwrite all of your current website files. This action cannot be undone. If your backup is over 2 GB, please contact support for assistance with the restoration.

 

Review

This guide has shown you how to access your hosting backups. You can restore your website for free using one of the automatic Daily Snapshots or purchase Xcitium Backup to create on-demand copies of your website files for added security and peace of mind.

 

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