Email Support Articles

What is website malware, and how can you protect your site from cyber threats? This article answers these questions and offers best practices for cybersecurity.

Step-by-step guide to create, access, publish, or remove a WordPress staging site using Site Staging in your Network Solutions account manager.

Reset your WordPress admin password on Network Solutions via Account Manager or the WordPress login page. Step-by-step recovery for lost access.

Download website files using File Transfer Protocol (FTP). Covers what is FTP and step-by-step instructions to download website files through an FTP client.

Troubleshoot WordPress theme issues by restoring the default theme using FTP or phpMyAdmin to fix layout problems and recover your site’s appearance.

Step by step guide to set up password protected directories in your Network Solutions Hosting Account to secure folders and manage user access permissions.

Server-Side Includes (SSI) Explained: Learn how SSI works, its benefits for your site, and what important security considerations are to keep your site safe.

Simplify your hosting experience with our comprehensive guide to Perl and Sendmail configuration. Find the paths, modules, and limitations you need to know.

Learn how to clear your browser cache on different browsers to ensure you are viewing the most current content on website pages you frequently visit.

Troubleshoot WordPress 403 errors: review permissions, .htaccess, plugins, index.php, DNS, and malware; step-by-step solutions provided.

This article will guide you through the process of enabling the ctype extensions in php.ini.

Step-by-step guide to updating WordPress plugins and themes automatically or manually via FTP to improve security, fix bugs, and keep your site running smoothly.

Step-by-step guide to editing a WordPress photo gallery by rearranging images, adding captions, adjusting styles, and enhancing visual appeal on your website.

Learn how to run traceroute (tracert) on Windows, Mac, and Linux to diagnose network issues, check latency, and trace the path of data packets.

Step by step guide to updating your WordPress site with MetaSlider Pro by adding slides, customizing captions, adjusting settings, and embedding sliders on pages.

Step-by-step instructions for updating PHP version on UNIX hosting to maintain website performance, security, and compatibility with current plugins and themes.

Network Solutions backup guide: recover or download your site from daily snapshots or paid CodeGuard, with full Account Manager step-by-step instructions.

Step-by-step instructions for checking and installing the latest WordPress updates, including how to access the WordPress Dashboard, check for updates, and safely upgrade to the newest version.

Step by step Instruction to configure SFTP on your WordPress hosting package from Network Solutions for secure file access and encrypted data transfers.

Learn how to increase the PHP memory limit and customize PHP settings in shared hosting packages using a php.ini file.

Network Solutions guide to fixing WordPress plugins when locked out of admin: use FTP or phpMyAdmin to deactivate plugins and recover your site.

Network Solutions guide to accessing phpMyAdmin through your Web Hosting control panel for MySQL database management and administration tasks.

Assign or edit your domain for Network Solutions WordPress hosting in Account Manager: select your package, choose or add a domain, and link it to a blog.

Network Solutions WordPress guide: Upload and manage images, videos, and audio files through the Media Library to enhance your site content and performance.

Step by step guide to track visitor traffic statistics using AWStats in your Network Solutions account for optimizing website performance and attracting more visitors.