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Knowledge Base

Create a Customized Feedback or Contact Form for Website

Feedback or Contact Forms can be a great way to understand your website visitors better and enhance their experience. Additionally, it makes it easier for you to understand the data presented in your website analytics tools. Learn how to create a customized Feedback or Contact Form for your website

Build a Feedback Form for Your Website

To add a MailForm or Feedback Form to your website, please follow these steps:

  1. Log in to your Account Manager via https://www.networksolutions.com/my-account/login.
  2. On the left side of the page, click Hosting.
    • If you have more than one hosting package, select the package you need to update, then click the Manage button.
      Hosting Tab
       
  3. On the Hosting Control Panel, scroll down to Site Enhancements, then click Forms.
    Red box around Forms icon under Site Enhancements
     
  4. Next, click the Add New Form button.
    Red box around Add New Form button
     
  5. Type a Page Title and Page Intro in the text boxes, then click the Next button.
    Fields to enter Page Title and Page Intro
     
  6. Define the information you would like to collect from your website visitors:
    • Field Name: Type the information you need from your website visitors.

    • Field Type: Select a single line, multiple lines, or email address from the drop-down menu.

    • Mandatory Field: Click on the check box if completing the field is required.
      Fields to define information to collect

      Note:
      • There must be at least one Email field type.
      • The input field name must contain between 1 and 100 characters and consist of alphanumerical characters and/or underscores.
      • Duplicate field names are not allowed.
  7. Once you have defined the information you want to get from your website visitors, click the Next button.

  8. Next, select the style settings for your MailForm or Feedback Form:

    • Text Color: Select a color for the text.

    • Page Background Color: Select a color for the page background.

    • Font: Choose a font style from the drop-down menu.

    • Font Size: Choose a font size from the drop-down menu.
      Fields to set style of Feedback Form

  9. Once you have set the style for your MailForm or Feedback Form, click the Next button.

  10. Next, enter the message you want to display after the visitor clicks on Submit, the email address where the completed form should be sent, and a link to your website. Then, click the Next button.
    Fields to enter Message Options
     

  11. To preview your Feedback Form, click the Preview button.

  12. Type a filename (including the .html or .htm) in the Save Location text box. Click the Next button.
    Field to enter filename and a Preview button

    You will get a notification that the setup has been completed. You will also get information about where your Feedback Form is saved and the link you can use in your HTML source code.
     

  13. Please print this page for reference, then click the OK button.

 

Review

Design a customized Contact Form for your website to better understand your visitors and improve their experience. You can add a form by accessing Hosting from your Account Manager and creating a form from the Site Enhancements section. You will have the option to preview your Feedback or Contact Form before it is saved in your website folders. Use the form to gather information on your website or grow your email list.

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