How Do I Cancel My Network Solutions Products or Account?
We understand that circumstances have changed, and we're sorry to see you go. Our support team handles all product and account cancellations directly via phone or chat to ensure your account is adjusted correctly before your next billing cycle.
Network Solutions strives to deliver reliable services for your domains, hosting, email, and website needs. However, we also recognize that customers may cancel their products or accounts for various reasons.
In this article, we will discuss:
- Cancellation Reasons
- Refund Policy
- How to Cancel My Network Solutions Products or Account
- Related Articles
- Review
Cancellation Reasons
When customers cancel accounts or services under Network Solutions, the reasons usually fall into a few common categories.
- Pricing & Billing
- Renewal fees are too high
- Found a cheaper alternative
- Dissatisfied with billing practices
- Account Management
- Difficult cancellation process
- Confusing domain/hosting management
- Prefer simpler all-in-one platforms
- Switching Providers
- Consolidating services with another provider
- Following the business/IT recommendation
- Business Closure
- No longer need the service (business closed, project ended)
Refund Policy
Network Solutions follows standard procedures for service refunds. We outline the policies below:
New Purchase
- No refunds after three (3) calendar days from the purchase date.
- Refund Delete must be processed on the Domain.
- All products, including associated and free products, must be deleted.
Auto-Renewal Services
- No refunds for auto-renewals after 30 calendar days from the renewal date on yearly terms.
- No refunds for auto-renewals for products on four-week/monthly terms.
How to Cancel My Network Solutions Products or Account
- To manage the auto-renewal of your products under your Network Solutions account, kindly visit this article How Do I Manage Auto-Renew?
- To manage the renewal center of your services, visit the article Network Solutions Renewal Center.
To cancel your Network Solutions account, follow the instructions below based on your location.
Contacting Us from the US or Canada
To cancel your products or account, please contact our support team by dialing 800-362-0553. You may also initiate a cancellation by reaching out via our chat service.
Contacting Us from Outside the US or Canada
If you are outside the US or Canada, please use our 24/7 chat to request cancellation. Our agents are ready to assist you.
Related Articles
Review
You must contact our support team to cancel a product or your entire account. Customers in the US and Canada can call us or use the chat service, while international customers can receive assistance through our 24/7 chat. Our team is ready to help you with the process.