How to Change Spam Sensitivity Levels in Webmail

Managing unwanted emails is easier when you know how to change spam sensitivity levels in Webmail, and this guide will walk you through the simple steps to adjust your spam filter settings so that you can choose whether to block more suspicious messages or allow a wider range of emails into your inbox, helping you stay in control of what gets delivered and keeping your mailbox more organized.

With Webmail version 7.10.2, you can change the spam filter detection level, which is useful in these circumstances:

When you have too much spam email in your Inbox
When you are missing important emails that display spam characteristics

Note: This article applies to customers with Webmail version 7.10.2. To determine your email version, see How Do I Determine My Email Platform? If you are using Cloud Mail, see How to Filter Spam Emails in Cloud Mail. You can also check How to Adjust Spam or Junk Mail Filters in Email Clients to see instructions on how to edit the junk/spam filter in a third-party email application.

Follow the steps below to modify the spam filter detection settings in Webmail version 7.10.2.

Open a new window in your browser and type mail.<your domain name>.<your domain extension> in the address bar.

For example, if your domain is janesbagels and your domain extension is .com, you should type mail.janesbagels.com in the address bar.
Enter your login credentials on the login page, then click the Login.
In the upper right corner of your Webmail app, click the Menu button, then click Settings.
Click Mail to expand the options, then select Junk Mail.
In the Spam Filter & Blacklisting panel, change the spam detection levels for your mailbox.
- To block more messages from your Inbox, drag the slider closer to the High range. These messages display some spam characteristics, but they are usually delivered to your inbox to prevent false positives from being blocked.
- To allow more messages that carry spam characteristics into your Inbox, drag the slider closer to the Low range.
Click Set Filter Level to save the detection-level changes.

You have successfully changed the spam sensitivity levels in your webmail.

Review

With Webmail version 7.10.2, it is easy to change spam sensitivity levels in Webmail so you can control how strict your spam filter works, which is helpful if you are getting too many spam emails in your inbox or if important messages are being marked as spam, you simply log in through your domain mail address, go to settings, open the junk mail options and use the slider to adjust the filter to either block more unwanted messages or allow more messages through, then save the changes and your email will start following the new spam sensitivity level.

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