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Knowledge Base

How to Add Additional Contacts

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Add additional contacts to your account to streamline management and improve collaboration. Whether you need help with billing or technical support, assigning administrative or technical roles to your contacts ensures your website runs smoothly.

Important: This article applies to customers with an Account Manager view similar to the image below. If your Account manager does not look like the image below, please see How Do I Add and Edit Account Contacts?

Account Manager

In this article, we will discuss:

You can add two types of contacts to your account. Administrative or Technical. These alternate contacts will have the ability to call on behalf of the account's Primary Contact.

  • Administrative - You can choose this option if you want the contact to manage products or services, add/edit/remove additional alternate contacts, and manage the billing information.
  • Technical - You can choose this option if you want the contact to manage products and services only.

How to Add Additional Contacts

If you want to add additional contacts, our customer service representatives will be happy to assist you with your request so that you can add additional contacts to your account. Please reach out to us via online chat.

 

Review

Adding additional contacts empowers your team to manage your Network Solutions account effectively. You can ensure smooth operation and collaborative management with clear user roles, and our helpful customer service is available via online chat.

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