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Knowledge Base

Required DNS Settings for Microsoft 365 Email

To activate Microsoft 365 email for your domain, you need to configure the required DNS settings through your domain hosting provider. Log in to your DNS management account and update the records, and follow the steps below to ensure proper email delivery and functionality.

Note: We will use the domain ‘kbteamtest.com’ as an example.

MX Records

Priority Host Name Points to Address or Value TTL
0

Format:yourdomainname.ext.

 

For example:kbteamtest.com.

Format:

yourdomainname-com.mail.protection.outlook.com.

 

For example:

kbteamtest-com.mail.protection.outlook.com.

7200

 

CNAME Records

Host Name Points to Address or Value TTL

Format:

autodiscover.yourdomainname.ext.

For example:

autodiscover.kbteamtest.com.

autodiscover.outlook.com. 7200

Format:

sip.yourdomainname.ext.

For example:

sip.kbteamtest.com.

sipdir.online.lync.com. 7200

Format:

lyncdiscover.yourdomainname.ext.

For example:

lyncdiscover.kbteamtest.com.

webdir.online.lync.com. 7200

Format:

enterpriseregistration.yourdomainname.ext.

For example:

enterpriseregistration.kbteamtest.com.

enterpriseregistration.windows.net. 7200

Format:

enterpriseenrollment.yourdomainname.com.

For example:

enterpriseenrollment.kbteamtest.com.

enterpriseenrollment.manage.microsoft.com. 7200

 

TXT Records

TXT Name TXT Value TTL

Format:

yourdomainname.ext.

For example:

kbteamtest.com.

MS=ms72896962 3600

Format:

yourdomainname.ext.

For example:

kbteamtest.com.

v=spf1 include:spf.protection.outlook.com -all 7200

 

SRV Records

Service Protocol Port Weight Priority TTL Name Target

_sip

_tls 443 1 100 7200

Format:

yourdomainname.ext.

 

For example:

kbteamtest.com.

sipdir.online.lync.com.

_sipfederationtls

_tcp 5061 1 100 7200

Format:

yourdomainname.ext.

 

For example:

kbteamtest.com.

sipfed.online.lync.com.

 

You can contact your hosting provider to help update your DNS records with all the information mentioned above.

 

Review

To activate Microsoft 365 email, update your domain’s DNS records. Add the MX record to route email, CNAME records to support email-related services, TXT records for verification and security, and SRV records for communication features. Make these changes through your DNS hosting provider. Once complete, your domain will be ready to use with Microsoft 365 email.

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