How to Reactivate Your Suspended Domain

Important: This article only applies to customers who log in through support.Network Solutions. If you log in through www.Network Solutions/my-account/login, please check your email to see if you received an email from Network Solutions to verify your email address.

Has your website suddenly gone offline? If you're seeing a suspended domain message, don't panic. In this guide, we'll walk you through the steps to reactivate your suspended domain and get your website back up and running.

How to Unsuspend Your Domain Name

If any of your domains are in suspended status, you can move them to active status by following the steps below.

Log in to your account manager via https://support.web.com/.
Click the Domains tile. Notice that when you hover over the tile, the instructional text appears:

To move your domain from Suspended to Active status, either:
- Click the Suspended link in the message that appears at the top of the page.
- In your Domains list, review which domains are in Suspended status. Then click the Verify Domains link in the message at the top of the page.

On the Domain Overview page, click the Verify Domain link at the top of the page.
In the Domains Verification panel, click the Resend Verification Mail.

Follow the steps indicated in the Verification Email sent to you.

Your domain will be moved to Active status once you have followed the steps in the email.

Review

A suspended domain is not the end of your online business. With simple instructions like this, you can easily reactivate your suspended domain and avoid future suspensions to keep your online presence uninterrupted. You can always seek the support team of your domain registrar should there be other problems with regard to the process.

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