How to Whitelist and Blacklist Email Addresses in Cloud Mail

Struggling to manage your inbox between unwanted spam and important emails disguised as spam? Cloud Mail offers powerful tools called Allowlists and Blocklists specifically designed for this situation. This guide will walk you through how to whitelist and blacklist email addresses, ensuring you receive only the emails you want.

With Cloud Mail, you can whitelist and blacklist email addresses where you manage the incoming emails that you want to receive when:

• You have too many spam emails in your inbox.
• You are missing essential emails that display spam characteristics.

Whitelist and Blacklist Email Addresses

Email addresses can be marked safe or blocked using the Allowlist and Blocklist features available only in Cloud Mail. If there are any safe or blocked features in your email, the client won't update these lists. If you keep receiving spam emails, you can add that email sender to your Blocklist, so emails from that user will not reach your mailbox. However, if you expect to receive an email that displays spam characteristics, i.e., subscription emails, make sure to add the sender to your Allowlist.

All emails from senders who are recorded on the allowlist are treated as follows:

1. Open a new window in your browser.
2. In the address bar, type mail.<your domain name>.<your domain extension>.
   For example, if your domain is janesbagels and your domain extension is .com, you should type mail.janesbagels.com in the address bar.
3. Enter your login credentials on the login page.
4. Click the Sign In button.
   An additional page will appear if you have enabled 2-Step Verification. Enter the authentication data on this page.
5. In the upper right corner of your Cloud Mail, click the gear icon beside your user profile, then click All Settings.
   
    
6. Click on Mail in the left pane.
   
    
7. Click the Access Lists tab.
   
   Important: The Reading tab will automatically open once you click on Mail. You will need to click on the Reading tab to minimize it and show more settings.
8. In the Allowlist tab, enter the email address you want to whitelist by clicking the Add new address button.
   
   • The email sender is someone you want to receive emails from.
   • The email source is labeled as trustworthy.
   • Externally linked images are immediately loaded and displayed.
9. In the same manner, you can block emails coming from a specific email address by clicking the Blocklist tab. Then, click the Add new address button to start adding an email address to the blocklist.
   
   Important: Messages from senders on your blacklist/blocklist will no longer be able to reach you. Be careful of the email addresses that you add to this list!

Review

Make sure to use Whitelist and Blacklist Email Addresses in Cloud Mail features wisely. These features, also known as Whitelist and Blacklist, help you manage your inbox effectively. Remember to add trusted senders only to the whitelist. Be cautious when adding addresses to the blacklist to avoid missing important messages. Now, you can confidently take charge of your inbox!