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Knowledge Base

How Do I Find and Manage My User ID?

Your User ID is required to log in to your Account Manager, where you can view details of your subscribed products and services and manage key security settings such as your password, security pin, and trusted phone. If any of the aforementioned data is compromised, you must update it right away in your Account Manager.

Important: User ID Merge is currently unavailable due to Account Manager updates.

How to Change Your User ID

  1. Log in to your Account Manager via https://www.networksolutions.com/my-account/login.
  2. On the upper right corner of your account home page, click on the user profile.
  3. Select My Profile.
    Account Manager right side section, showing the User Profile of the account and My Profile link
     
  4. Navigate to the Login Credentials section to find your current user ID.
  5. If you want to update your current User ID, click the CHANGE button.
    Account Manager's My Profile Page - Login Credentials section highlighting CHANGE button on User ID
     
  6. The Change User ID pop-up will show. Kindly enter the new user ID you want to use.
  7. Hit SAVE.
    Change User ID poup window highlight the SAVE button
     

You have successfully updated your User ID.
 

If you’re having trouble locating your User ID, don’t worry—it’s simple to recover. Just follow the steps outlined in I Forgot My User ID and Password to regain access quickly.

However, if you receive the error message "The user account is not activated", please create an account or complete your registration by responding to the verification email that was sent to you by our system.

Note: If you have multiple User IDs and wish to consolidate them, refer to How to Merge User IDs for guidance.

 

Review

Managing your User ID is vital to maintaining secure and efficient access to your Network Solutions account. By following this article, you can easily update and manage user ID information, recover a forgotten User ID, and ensure your login credentials remain secure.

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