How to Move Mail from Network Solutions® to Microsoft 365

Make a backup of the data for each mailbox that is moving from Network Solutions® to Microsoft 365. Please select from the options below:

• Outlook Users on PC Using POP or IMAP
• Webmail Users
• Users of Other Email Clients

Outlook Users on PC Using POP or IMAP

To back up your data, follow the steps below.

1. Open the Outlook app on your desktop, then navigate to File.
   
    
2. Select Open & Export on the left menu.
   
    
3. Next, click on Import/Export.
   
    
4. Select Export to a file, then click the Next button.
   
    
5. Select Outlook Data File (.pst), then hit Next.
   
    
6. Select the account name you are backing up, not just the folder Inbox (e.g., [email protected]).
   • Note the location where you save this file and the name of the file you create (you can change this by clicking the button labeled Browse). Leave the option “Replace Duplicates…” selected and click Next.
7. Add a password to your Data File. This is optional.

Webmail Users

Email

Currently, Network Solutions® webmail does not have any means to export email messages. Please use a third-party email client like Microsoft Outlook to retain email messages.

Calendar

To export your Calendar data, please see Exporting Appointments in Managing Appointments in Cloud Mail.

Contacts

To export your email contacts, please see Exporting Contacts in Adding and Managing Contacts in Cloud Mail.

Users of Other Email Clients

Export your messages, calendars, contacts, and any other data you would like to keep using the instructions provided by your current service provider. Contact your provider for assistance.

1. Log in to your account via https://www.networksolutions.com/my-account/login.
2. Click Professional Email on the left navigation menu.
   
3. Scroll down to the Current Emailboxes section, select the checkbox(es) for the mailboxes you want to unassign, then click Unassign.
   
    
   Note:

   • All mailboxes under the domain name you plan to set up in Microsoft 365 must be unassigned.
   • If you have multiple pages of accounts, you may need to repeat this process.
   • If you have multiple email accounts, click Plans beside the Mailboxes tab, then navigate to Microsoft® Hosted Exchange Mailbox(es), and click MANAGE to proceed.
4. Select Continue to complete the unassign process.
   
    
5. To verify that all mailboxes for your domain name have been unassigned, log back in to your account manager.

Once all your mailboxes are unassigned in your Network Solutions® Account Manager, you can create the mailboxes in Microsoft 365. Please see How to Create the First Microsoft 365 User Account for instructions.

To restore your email in Microsoft 365, please follow the steps below.

1. Once logged into Outlook, click the File tab on the top left.
   
    
   Note: If you do not find this option, please refer to Microsoft’s support article to know your Outlook version and get the correct import instructions.   
2. Click on Open & Export, then select Import/Export. The Import/Export wizard opens.
   
    
3. Choose Import from another program or file, then click the Next button.
4. Select Outlook Data File (.pst), then click Next.
5. Click the Browse button, then select the .pst file to import. Under Options, choose how you want to deal with their emails and contacts. Then, click Next.
   
    
6. If the .pst file is password-protected, you must enter the password, then click the OK button.
7. Select Import items into the same folder, then select a mailbox. Doing so will import the data into the folder they select.
8. Click Finish.

Outlook will begin importing the contents of the .pst file automatically.