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Knowledge Base

How to Reissue Your SSL Certificate

You must reissue your SSL certificate if certain information changes, such as moving to a new location, changing server types, or changing hosting providers. You can reissue your SSL certificate at any time and as many times as you need. For SSL certificates with a 2-year term, you must reissue the certificate after one year.

You’re in the right place! Web.com and Network Solutions have become one.
Important: For security reasons, all SSL certificates must be reissued after a maximum of 398 days. If your Account Manager looks similar to the image shown below, go to the Security tile to reissue your SSL certificate. If you are having trouble reissuing your certificate, please contact customer support for assistance.

In this article, we will discuss:

Managing SSL Certificate

You can manage the validation and installation process for your SSL Certificate through your Network Solutions® Account Manager. Once you have validated the SSL certificate, be sure to check out the SSL Certificate Validation Process for further assistance.

  1. Log in to your Account Manager via https://www.networksolutions.com/my-account/login.
  2. On the left side of the page, click Security.
    Security
  3. If you have more than one SSL certificate in your account, choose a package name and click the vertical ellipsis under Actions to Manage or see the Details of the product.
    Manage SSL<
  4. Select the SSL certificate you want to reissue.
    Select SSL
  5. In the SSL Control Panel, click on Reissue.
    Reissue button
  6. If a domain needs to be provided, you will be prompted to type in your domain name. Enter the domain name in both fields, then click Continue.
    Note: The domain name is the specific hostname used for the secure section of your website and the specific name to which your SSL certificate will be issued. To configure your SSL Certificate with a subdomain other than www, type over the www with your desired subdomain. You must ensure that the domain name is accurate. If not, your website visitors will receive an error indicating that your certificate does not match the domain name. Providing an inaccurate name may require that you repeat the order process.
  7. If the website is hosted by Network Solutions, a Certificate Signing Request (CSR) will be generated and submitted for you.
    • If the website is not hosted with Network Solutions, you will need to generate a CSR. A CSR is the unique identifier from which your SSL Certificate is created for your website. It is generated from the software platform used by your website. Contact your Web hosting network administrator and ask them to generate a CSR for you.
    • Enter the CSR generated and click Continue.
  8. On the Submit Validation Information page, review the fields to ensure they are correct, then click Continue.
  9. You will receive an email with a confirmation link.
  10. Click the link in the email and submit the validation code provided.
  11. You will receive an email once the certificate has been issued.
  12. You have reissued your SSL Certificate.  
Note: The time of validation for the issuance is based on the type of SSL you purchase (Domain Validation, Organizational Validation, or Extended Validation).

 

Types of SSL Certificates

Check the table below to see the different types of SSL Certificates and their estimated time of issuance.

Important: The issuance time is only estimated hence the plus-minus sign. It also varies depending on the completion of the verification process or technical problems/delays.

  XPRESS BASIC ADVANCED WILDCARD UCC EXTENDED
384-bit encryption
Issuance time Minutes ± 1 business day ± 1 business day ± 1 business day ± Minutes ± 4-5 business days ±
Domain validation
Organizational validation    
Extended validation          

  ESSENTIAL PREMIUM WILDCARD EXTENDED
256-bit encryption
Issuance time Minutes ± 1 business day ± 1 business day ± 4-5 business days ±
Domain validation
Organizational validation  
Extended validation      
Note: If your SSL certificate was purchased through Web.com before the merger with Network Solutions, there will be no changes to your existing product or service. Your SSL certificate will continue to function as expected under the same terms and support conditions.

 

Review

The ongoing safety and credibility of your site can be maintained by carrying out the steps provided in this article and knowing the special details of your SSL certificate type. Remember that reissuing your certificate is not only best practice but also essential for maintaining a safe and reliable online presence. If you encounter any challenges during the process, don't hesitate to reach out to your hosting provider or SSL certificate issuer for assistance.

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