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Knowledge Base

SSL Certificate Validation Process

Overview

There are certain requirements needed to validate your SSL Certificate. 

For more information, please see the links below:

Note: Please see the Document Instructions for Personal Identification if required.

Validating an SSL for Business

We will attempt to verify the following information online:

  • WHOIS information for your domain name registration

    Note: The Registrant's information must match the applicant's information to whom the certificate is being issued.

  • Articles of Incorporation
  • Dun & Bradstreet number

If we are unable to locate this information online, we will ask you to fax documentation to 866-294-0799 or email it to us at [email protected] before we can complete your validation. We may also request additional documentation, which may include, but is not limited to:

  • Bank statements, utility bills, or telephone bills in the business name
  • Government-issued business license

 

Validating SSL for an Individual

You must fax 866-294-0799 or email [email protected] the following information before we can complete your validation:

  • Copy of a valid driver's license or valid passport issued to the domain name Registrant.
  • Copy of a recent phone bill belonging to the domain name Registrant.
  • Copy of a utility bill or bank statement belonging to the domain name Registrant.

 

Validating Xpress Orders

We will attempt to verify your access through the email address selected for domain control validation. Once you have received the validation email for your SSL Certificate, please click the confirmation link and submit the validation code.

 

SSL Certificate Issuance

  • Upon successful validation, we will notify you via email and Account Manager that your SSL Certificate has been issued and is available for download.
  • Your SSL Certificate will be installed automatically if your website is hosted by Network Solutions®.
  • If your website is hosted elsewhere, you must get in touch with your current hosting provider to install your SSL Certificate.

 

Generating Your SSL Seal

After your SSL Certificate has been issued and installed, you can generate and install an SSL Seal on your website. Please see How Do I Manage My nsProtect Assured Site Seal?

 

Additional Help

If you have questions or need assistance, please go to www.networksolutions.com and click the CHAT icon at the bottom-right corner of the page. 

Note: The term for any nsProtect Secure SSL Certificate you have purchased will begin on the date of purchase.
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