Email Support Articles

How to configure SiteLock on Network Solutions websites: Enable SMART malware scanning and automatic removal, activate TrueShield WAF firewall, and connect via FTP for complete website security setup.

This article explains how to configure SMART Database Scanner in the SiteLock Dashboard to detect vulnerabilities, protect data, and keep your site secure.

Learn how to configure SMART PATCH in your SiteLock Dashboard. Our guide shows how to scan and patch your website's security vulnerabilities.

Secure your website with an SSL certificate. Learn how to install Extended Validation SSL Certificates on cPanel or WHM. Enhance trust and boost credibility.

Discover the power of CodeGuard, the ultimate website backup and restore solution. Keep your data secure and minimize downtime with ease.

Protect your website with SiteLock by responding quickly to scan results, removing malware, updating passwords, keeping applications and plugins current, and regularly checking your site’s code to mitigate security threats.

Network Solutions SSL reissue guide: understand when reissuing is needed, generate CSR for external hosts, validate ownership, troubleshoot errors.

Security product management is essential to ensure your website is safe against cyber threats. Set up your security products to protect your business today.

Malware is short for malicious software and refers to any code that is intended to disable or compromise your security. Your website is considered 'hacked' if it contains malware.

Network Solutions lets you download SSL certificates, intermediate CA bundles, and trust seals from Account Manager for website security and credibility.

Overview on how the AddTrust Root expiration affects SSL trust, certificate chains, and legacy systems, with steps to maintain secure website connections.

SiteLock Post Installation: Learn how to maintain website security. Discover essential steps, dashboard checks, and scan settings to ensure ongoing maintenance.

Stay informed about the SSL Certificate Terms. Learn and understand the SSL terms and conditions and how these matter for the security of your website.

Step by step Instructions to manage your nsProtect Assured Site Seal including validation, issuance, code generation, and installation on your website.

CodeGuard maintenance: verify recent backups, resolve detected issues, and keep your hosting, plugins, and account info up-to-date for effective website protection

Learn how to generate a CSR in cPanel and WHM. The steps are easy to follow. Once you have your CSR, you can proceed with SSL certificate installation.

This guide outlines the SSL certificate validation process. Learn about the required documents for businesses and individuals, and what to do if your validation is rejected.

Step by step guide to install SSL on Outlook Web Access (OWA)to secure email communication, enable HTTPS access, and protect sensitive business data.

Step by step Instructions to understanding Brazil’s LGPD privacy law, its requirements, individual rights, and how businesses can comply for better data protection.

Follow these critical SiteLock post-clean steps to restore your website after a malware cleanup. Learn what to do if your account is suspended or blacklisted.

This article shows how SiteLock's CDN can improve website speed and how easily you can enable it for better performance.

Manage website security with SiteLock Essentials and Prevent. Learn about scan differences, cleanup for infections, and how to resolve suspensions quickly.

Learn about the SSL certificate chain and the roles of root and intermediate certificates. This guide explains trust hierarchies and how certificate paths are validated.