Security Support Articles

CodeGuard maintenance: verify recent backups, resolve detected issues, and keep your hosting, plugins, and account info up-to-date for effective website protection

This article explains how to configure SMART Database Scanner in the SiteLock Dashboard to detect vulnerabilities, protect data, and keep your site secure.

How to configure SiteLock on Network Solutions websites: Enable SMART malware scanning and automatic removal, activate TrueShield WAF firewall, and connect via FTP for complete website security setup.

Step-by-step instructions to restore backup site files in Xcitium Backup, including automatic full restores and selective file recovery.

Protect your website with SiteLock by responding quickly to scan results, removing malware, updating passwords, keeping applications and plugins current, and regularly checking your site’s code to mitigate security threats.

Stay informed about the SSL Certificate Terms. Learn and understand the SSL terms and conditions and how these matter for the security of your website.

Discover the power of CodeGuard, the ultimate website backup and restore solution. Keep your data secure and minimize downtime with ease.

Learn about the CodeGuard to Xcitium transition, including pricing, features, backup retention, renewal timing, and steps to secure your existing data before migration.

Step by step Instructions to manage your nsProtect Assured Site Seal including validation, issuance, code generation, and installation on your website.

This guide outlines the SSL certificate validation process. Learn about the required documents for businesses and individuals, and what to do if your validation is rejected.

Step-by-step instructions to add a new site in Xcitium Backup to protect your website with secure, automated backups and ensure reliable data protection.

SiteLock Post Installation: Learn how to maintain website security. Discover essential steps, dashboard checks, and scan settings to ensure ongoing maintenance.

Network Solutions lets you download SSL certificates, intermediate CA bundles, and trust seals from Account Manager for website security and credibility.

Learn how to download a backup as a zip file in CodeGuard. Follow step-by-step instructions to access and securely save your website files for recovery.

Network Solutions SSL reissue guide: Understand when reissuing is needed, generate CSR for external hosts, validate ownership, troubleshoot errors.

Overview on how the AddTrust Root expiration affects SSL trust, certificate chains, and legacy systems, with steps to maintain secure website connections.

Step by step Instructions to understanding Brazil’s LGPD privacy law, its requirements, individual rights, and how businesses can comply for better data protection.

Security product management is essential to ensure your website is safe against cyber threats. Set up your security products to protect your business today.

This article shows how SiteLock's CDN can improve website speed and how easily you can enable it for better performance.

Learn about the SSL certificate chain and the roles of root and intermediate certificates. This guide explains trust hierarchies and how certificate paths are validated.

Manage website security with SiteLock Essentials and Prevent. Learn about scan differences, cleanup for infections, and how to resolve suspensions quickly.

Follow these critical SiteLock post-clean steps to restore your website after a malware cleanup. Learn what to do if your account is suspended or blacklisted.

Step-by-step instructions to purchase and upgrade the Xcitium Backup service, manage plans, and ensure reliable website backup and data protection.

Overview to get started with an SSL certificate to secure your site. Know the SSL types, the steps to configure them, and the validation process for each type.

Malware is short for malicious software and refers to any code that is intended to disable or compromise your security. Your website is considered 'hacked' if it contains malware.