How to view email messages, attachments, and folders in Cloud Mail

Managing your Cloud Mail email messages is simple once you know where to look. This guide walks you through how to view and read your emails, handle attachments, access files in Drive, and organize your inbox with folders and subfolders. Whether you're new to Cloud Mail or just need a quick refresher, these steps will help you stay organized and make the most of your email experience.

In this article, we will discuss:

• Viewing email messages
• Viewing or saving email attachments
  • Attachment options
  • Access attachments in Drive
• Adding new email subfolders
• Review

Viewing email messages

Learn how to display an email message so you can read it.

1. Log in to Cloud Mail.
2. Click the email folder that contains the message you’re looking for. For example, if the email is in the Inbox folder, click Inbox.
   
   
    
3. In the list of email messages, click the email you want to view. The email’s content will then be displayed in the detail view.
   
   

Viewing or saving email attachments

You will have the following options:

• Attachment options
• Access attachments in Drive

Attachment options

1. Select the email message containing one or more attachments.
2. You will see the number of attachments an email has.
3. When you click on each attachment, you will have the following options:
   
    
    
   • View: Allows you to view the attachment selected.
   • Download: This lets you download the selected attachment .
   • Save to Drive: Saves the attachment you selected to your Drive app.
   • Edit as new: This allows you to edit a document.
      
4. To View, Download, or Save to Drive all attachments without performing each action individually, click the corresponding options.
   
   
    
5. To preview all attachments, click the Preview icon.
   
   

Attachments may be checked for viruses before they are downloaded.

• No Virus Found: The attachments will be downloaded.
• Virus Scan Not Possible/Virus Found: A window will open that provides a warning. You can cancel the download.

Access attachments in Drive

Note: Drive is a feature that comes with a Business Email. If you have a hosting email, you can upgrade to Professional Email to enjoy this feature.

You can also view email attachments in Drive. Below are two different options for viewing attachments in Drive.

• Click the All Applications icon and select Drive.
  
  
   
• Click the Drive icon if you have set it as a Quick Launch icon.
  
  

Adding new email subfolders

Your email folders are located in the left-hand navigation panel of your Mail app. In Cloud Mail, you can create or add subfolders within each email folder.

1. Select the email folder where you want to create a new subfolder. Then, click the horizontal ellipsis and select Add new folder.
   
   
    
2. Enter the name of the folder, then click Add.
   
   
    
3. The folder you created will appear under your Inbox. Click the drop-down arrow to expand the Inbox and view your subfolders.
   
   

Review

Quickly manage Cloud Mail email messages by viewing emails, handling attachments, accessing files in Drive, and organizing your inbox with folders and subfolders.