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Knowledge Base

Billing and Payment Management Guide

This guide serves as a central hub for all topics related to billing and payment management in your account. You have full control over managing your payment preferences, viewing your transaction history, and handling your product renewals. Keeping your account's billing information current is essential for ensuring seamless service and maintaining account security. Proper billing and payment management also helps in preventing any unexpected service interruptions. Use the resources below to navigate directly to the specific task you need to complete today.

Invoices

Your Account Manager provides a complete and detailed history of all your transactions and past invoices. In this section, you can review any previous charges, download official receipts for your accounting records, and verify all billing details associated with your purchases. The guide below provides clear, step-by-step instructions on how to access your full invoice history.

Payments & Renewals

Properly managing your payment methods and product renewal settings is the key to preventing any unwanted service interruptions for your domains, hosting, and other critical services. Use the following helpful guides to learn how to update your payment method (credit card/debit card information) on file and to enable or disable the important Auto-Renew feature for any of your services.

Your Products

If you find that you need to close your account entirely or cancel specific products or services you no longer require, it is very important to follow the correct procedure to ensure a smooth and final process. The detailed guide below outlines all of the necessary steps for proper product and account cancellation.

Note: If you didn't find the assistance you needed in these guides, please feel free to browse our full help library for more topics.

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