Cloud Mail DNS Settings
Importance of Cloud Mail DNS Settings
If another provider hosts your domain and you are using Network Solutions's Cloud Email, you need to configure your domain's DNS to start receiving emails. DNS records like MX, CNAME, SPF, and SRV are essential for guiding mail servers in precisely and securely delivering messages.
Properly configuring DNS records is important to ensure secure and dependable email delivery, as incorrect configuration can negatively impact deliverability. When sending emails, the recipient's mail server might check to verify that you are a legitimate sender and that the email is not spam.
How to Set Up Cloud Mail DNS Settings
To configure your domain's DNS, please follow the path outlined below:
- Log in to the control panel for your domain DNS host.
- If you do not know where your domain is hosted, go to https://who.is/.
Note:
- If you are hosted with us, please see "How Do I Manage DNS and Advanced DNS Records?" for instructions on where you can set up your DNS records.
- If another provider hosts your domain, please refer to your hosting provider's Help Center or contact them for instructions on how to add or update your DNS records.
- If you do not know where your domain is hosted, go to https://who.is/.
- Set the DNS entries to the values below. To prevent email delivery complications, make sure that no other MX record entries exist.
For Cloud Mail purchased from Network Solutions before and after June 13, 2025
MX Records
Domain Priority Host domain.ext 10 mx001.netsol.xion.oxcs.net domain.ext 10 mx002.netsol.xion.oxcs.net domain.ext 10 mx003.netsol.xion.oxcs.net domain.ext 10 mx004.netsol.xion.oxcs.net CNAME Records
Alias Host Name imap imap.domain.ext.netsolmail.net mail mail.domain.ext.netsolmail.net pop pop.domain.ext.netsolmail.net smtp smtp.domain.ext.netsolmail.net autodiscover autodiscover.hostingplatform.com SPF Record
Host Text (sending IP addresses) @ (None) v=spf1 include:spf.cloudus.oxcs.net ~all Note:- If you have a hosting package or website that has a Contact Form, please use the SPF record below instead:
v=spf1 include:spf.registeredsite.com include:spf.cloudus.oxcs.net ~all
- You can only have one SPF record. Having more than one SPF record will break your email.
SRV Record
Service.Proto.Name Priority Weight Port Target _autodiscover._tcp.domain.ext 10 10 443 autodiscover.hostingplatform.com For Cloud Mail purchased from Web.com before June 13, 2025
MX Records
Domain Priority Host domain.ext 10 mx001.webcom.xion.oxcs.net domain.ext 10 mx002.webcom.xion.oxcs.net domain.ext 10 mx003.webcom.xion.oxcs.net domain.ext 10 mx004.webcom.xion.oxcs.net CNAME Records
Alias Host Name imap imap.domain.ext.webcommail.net mail mail.domain.ext.webcommail.net pop pop.domain.ext.webcommail.net smtp smtp.domain.ext.webcommail.net autodiscover autodiscover.hostingplatform.com SPF Record
Host Text (sending IP addresses) @ (None) v=spf1 include:spf.cloudus.oxcs.net ~all Note:- If you have a hosting package or website that has a Contact Form, please use the SPF record below instead:
v=spf1 include:spf.registeredsite.com include:spf.cloudus.oxcs.net ~all
- You can only have one SPF record. Having more than one SPF record will break your email.
SRV Record
Service.Proto.Name Priority Weight Port Target _autodiscover._tcp.domain.ext 10 10 443 autodiscover.hostingplatform.com For Cloud Mail purchased from Register.com before July 25, 2025
MX Records
Domain Priority Host domain.ext 10 mx001.register.xion.oxcs.net domain.ext 10 mx002.register.xion.oxcs.net domain.ext 10 mx003.register.xion.oxcs.net domain.ext 10 mx004.register.xion.oxcs.net CNAME Records
Alias Host Name imap imap.domain.ext.registermail.net MAIL mail.domain.ext.registermail.net POP pop.domain.ext.registermail.net SMTP smtp.domain.ext.registermail.net autodiscover autodiscover.hostingplatform.com SPF Record
Host Text (sending IP addresses) @ (None) v=spf1 include:spf.cloudus.oxcs.net ~all Note:- If you have a hosting package or website that has a Contact Form, please use the SPF record below instead:
v=spf1 include:spf.registeredsite.com include:spf.cloudus.oxcs.net ~all
- You can only have one SPF record. Having more than one SPF record will break your email.
SRV Record
Service.Proto.Name Priority Weight Port Target _autodiscover._tcp.domain.ext 10 10 443 autodiscover.hostingplatform.com - If you have a hosting package or website that has a Contact Form, please use the SPF record below instead:
- Once you have entered these records, save your changes. New settings will take 24 – 48 hours to update.
To access your webmail:
- Mail Configured: Visit mail.<yourdomain.extension>
- Mail Not Configured: Access webmail here
Ports to use:
- IMAP - 993
- POP3 - 995
Cloud Mail DNS Settings Not Working
To troubleshoot Cloud Mail DNS issues, please see How to Troubleshoot DNS Problems.
Review
Configure your domain's DNS settings correctly to ensure that emails are delivered properly. Properly configuring DNS records ensures a secure and dependable email delivery, as incorrect configuration can negatively impact deliverability. Keep in mind that MX records are particularly important for email delivery, and it is recommended to have only one SPF record to avoid any issues. It is also important to note that any DNS changes made may take up to 24-48 hours to update.