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Knowledge Base

Managing Cloud Mail Notifications

Ever feel overwhelmed by the constant stream of email notifications? With Cloud Mail, you're in the driver's seat. Learn how to easily manage your Cloud Mail notifications so you only see the alerts that matter most to you.

Important: This article applies to Network Solutions customers with Cloud Mail. Please check out How Do I Determine My Email Platform? to know your email version.

In this article, we will discuss:

What Notifications Will I Receive?

You can configure your email to receive notifications about specific events. You will receive notifications for the following events:

  • New emails
  • Appointment invitations
  • Appointment reminders
  • Due tasks
  • Tasks with a past due date

How to Automatically Open the Notification Area

Hovering over the Notifications icon Notification icon will show the number of new notifications as soon as one is received. Click the symbol to access the notification area.

If you want the notification area to open automatically when new notifications arrive, follow these steps:

  1. Once logged into Cloud Mail, click on the Settings icon in the upper-right corner of the page. Then, select All settings.
    Click Settings, then select All Settings

  2. On the left pane, select Notifications.
    Click Notifications

  3. On the Notifications page, click the Notifications area tab.
    Notifications Area
     
    Important: The Desktop notifications tab will automatically open after clicking Notifications. You will need to click on the Desktop notifications tab to minimize it and show more settings.

  4. Tick the Automatically open the notification area when there are new reminders checkboxes.
    Automatically open the notification area when there are new reminders

You have enabled the setting to open your notification area automatically.

How to Enable Desktop Notifications

Desktop notifications allow you to quickly screen incoming emails while performing other tasks on your device. To enable desktop notifications, follow the steps below.

  1. Once logged into Cloud Mail, click on the Settings icon in the upper-right corner of the page. Then, select All settings.
    Select All Settings

  2. On the left pane, select Notifications.
    Click Notifications

  3. By default, the Desktop notifications tab is already open when clicking Notifications.
    Desktop Notifications

  4. Tick the Show desktop notifications checkbox.
    Show Desktop Notifications
Note: Depending on the browser settings, the Manage browser permissions now the link is displayed. You must click that link to grant the browser permission to display notifications on the desktop.

How to Use the Notification Area

As soon as you receive a notification, hovering over the Notifications icon Notification icon will display the number of new items. You must click that icon to open the notification area.

You can do the following in the notification area:

Reminders

  • To display the details of a reminder, click on the title.
  • To receive a reminder again, click on the horizontal ellipsis next to the reminder, then select a time, day, or week you want to be reminded again.
  • To remove a reminder, click the x icon next to the reminder.
  • Visit How to Set Email Reminders in Cloud Mail for more information.

Appointments

  • To display the details of an appointment, click on the title.
  • To show appointment invitation suggestions in your calendar, click on Open in calendar.
  • Click Accept or Decline to accept or decline an invitation.
  • Visit How to Create Appointments in Cloud Mail for more information.

Tasks

  • To display the details of a task, click on the title.
  • To mark overdue tasks as done, click Done.
  • Visit Managing Tasks in Cloud Mail for more information.

If you want to close the notification area, click the Notifications icon Notification icon.

How to Customize Notifications

Follow the steps below to customize your notifications within your mail settings.

  1. Once logged into Cloud Mail, click on the Settings icon in the upper-right corner of the page. Then, select All settings.
    Select All Settings

  2. In the left pane, select Notifications.
    Click Notifications

    Desktop Notifications

    Show Desktop Notifications

    Notification Area

    Notification Area
    • Automatically open the notification area for new reminders – If you enable this option, the notification area will open automatically each time you get an appointment or task reminder.
    • Show birthdays in notification area – To add future birthdays to the notice area, enable this option.
    • Show reminders for past appointments – Enable this if you have past appointments that you still want to be notified.

    Calendar

    • Countdown
      calendar countdown
      1. Show countdown - To display a countdown for all incoming appointments, enable this option.
      2. Show countdown only for appointments with multiple participants or a link to join online meetings
      3. Start countdown – Decide when you want the countdown to begin.

    • Email notifications - sets whether you will get an email notification if you enable the following options:
      Email Notifications

    Tasks

    Email Notifications
    • Email notifications – sets whether you will get an email notification if you enable the following options:

Review

Cloud Mail notifications are all about finding the right balance. By customizing your settings, you can stay informed without feeling overloaded. So go ahead, take control of your inbox, and enjoy a more focused email experience.

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