Update Name Servers for Email: A Network Solutions Guide
- Domain Nameserver changes may take 24-48 hours to update throughout the internet, also called propagation. Updates may resolve faster at some locations than others because many nameservers on the internet retrieve updates at different times.
- Managing DNS records with Network Solutions® means moving to our nameservers. When you move nameservers to Network Solutions®, your existing nameservers will no longer be used. As a result, websites and emails from other providers will be lost. There will also be a temporary disruption in service.
This guide explains how to update name servers for email to work correctly with your Network Solutions® account. Whether your domain is registered with us or with another provider, these instructions will help you apply the correct DNS settings for your email service.
In this article, we'll answer the following questions:
How to Update the Name Servers for Email on a Network Solutions Domain
If your domain is registered with Network Solutions®, the easiest way to ensure your email functions correctly is to revert your domain's name servers to our defaults. This will automatically apply the correct settings.
- Log in to your Network Solutions® account via https://www.networksolutions.com/my-account/login.
- Select the Domains tab on the left side of the page.
- Select the domain name you want to change. If you only have one domain, you will be taken directly to the Domain Overview page.
- On the Domain Overview page, go down to the Advanced Tools section.
- Click Manage next to Nameservers (DNS).
- Enter your nameservers, then click Save.
This is the simplest way to update name servers for email when your domain is with us.
- If you do not know your email platform, please see the How Do I Determine My Email Platform? article to learn more.
- If you are a customer who has Cloud Mail service, please see the Cloud Mail DNS Settings article to learn more. Otherwise, please see the What Are My Email DNS Settings? to learn more.
- If you want to learn more about managing your Network Solutions® DNS Records, please see the How to Manage DNS and Advanced DNS Records article.
- If you are a Network Solutions® customer who logs in via support.web.com, please see the How to Update DNS and Advanced DNS Records in support.web.com article.
- If you're having trouble with your DNS, please see the How to Troubleshoot DNS Problems article.
How to Find DNS Records for an Externally Hosted Domain
If your domain is registered with another provider, you cannot revert to our name servers. Instead, please follow the steps below.
- Obtain the correct DNS Records (like MX and TXT records).
Note:
- If you are a customer who has Cloud Mail service, please see the Cloud Mail DNS Settings article to learn more.
- If you are a customer who does not have Cloud Mail service, please see the What Are My Email DNS Settings? article to learn more.
- Contact your current domain registrar and provide the gathered DNS records.
Correctly entering these records at your registrar is how you update DNS for your Network Solutions® email on an external domain.
Related Articles
- Cloud Mail DNS Settings
- How Do I Determine My Email Platform?
- How to Manage DNS and Advanced DNS Records
- How to Troubleshoot DNS Problems
- How to Update DNS and Advanced DNS Records in support.web.com
- What Are My Email DNS Settings?
Review
This guide has provided the two primary methods for ensuring your Network Solutions® email functions correctly. You've learned how to update name servers for email by reverting to our defaults if your domain is registered with us, and how to find the necessary DNS records if your domain is hosted with another provider. Following the correct procedure for your situation is the key to resolving email delivery issues.