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Knowledge Base

Manage Cloud Mail Attachments: View, Download, and More

Important: This article applies to customers with Cloud Mail. Please check out How Do I Determine My Email Platform? to know your email version.

Cloud Mail attachments are files attached to emails, contacts, appointments, or tasks. When viewing Cloud Mail attachments, you will have the options below. The functions available may differ depending on the attachment's file format.

  • View the attachment
  • Download the attachment
  • Save the attachment to Drive
  • Edit the attachment
Cloud Mail Attachment Security:
  • Attachments may be checked for viruses before being downloaded.
  • The attachments will be downloaded without further notice if there is no virus.
  • If a virus is detected or a virus scan is not possible, a window with a warning will open, giving you the option to cancel the download.

In this article, we will discuss:

How to View Email Attachments

For instructions on how to open email attachments in Cloud Mail, check out Viewing Email Messages, Attachments, and Folders in Cloud Mail.

How to View Contact Attachments

To view contact attachments and use the functions available, follow the steps below:

  1. Access Cloud Mail. If it is your first time accessing your webmail, please see How to Log In to Your Cloud Mail Account for step-by-step instructions.
  2. Once logged in, click on the Address Book icon Address book icon.
  3. Select a contact with an attachment.
  4. Click on the attachment in the detail view to view the functions available.
    Attachment drop-down
  5. For multiple attachments, click on All attachments to use a function for all attachments.

How to View Appointment Attachments

To view appointment attachments and use the functions available, follow the steps below:

  1. Access Cloud Mail. If it is your first time accessing your webmail, please see How to Log In to Your Cloud Mail Account for step-by-step instructions.
  2. Once logged in, click on the Calendar icon Calendar icon.
  3. Depending on the view, you will have the following options:
    • Click an appointment in the calendar view (Day, Workweek, Week, or Month).
      Radio buttons for Day, Workweek, Week, and Month
    • Select an appointment in the List view.
      Radio buttons for List
       
  4. Click on the attachment in the detail view to view the functions available.
    Attachment drop-down
  5. For multiple attachments, click on All attachments to use a function for all attachments.

How to View Task Attachments

For instructions on how to open task attachments in Cloud Mail, check out Cloud Mail: Open Attachments in Tasks App.

Review

Cloud Mail enables you to attach various file types to your emails, contacts, appointments, or tasks. Depending on the file format, you can view, download, save, or edit attachments. This guide will help you learn how to open a .pdf attachment or other attachment types in Cloud Mail. You can manage your Cloud Mail attachments while protecting yourself from potential security threats.

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