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Knowledge Base

Manage Cloud Mail Attachments: View, Download, and More

Important: This article is intended for customers using Cloud Mail. Please refer to How Do I Determine My Email Platform? to identify your email version.

Cloud Mail attachments are files attached to emails, contacts, appointments, or tasks. When viewing Cloud Mail attachments, you will have the options below. The functions available may differ depending on the attachment's file format.

  • View the attachment
  • Download the attachment
  • Save the attachment to Drive
  • Edit the attachment
Cloud Mail Attachment Security:
  • Attachments may be scanned for viruses prior to download.
  • If no virus is detected, attachments will be downloaded automatically without further notification.
  • If a virus is detected or a scan cannot be performed, a warning window will appear, providing the option to cancel the download.

In this article, we will discuss:

How to View Email Attachments

For instructions on how to open email attachments in Cloud Mail, check out Viewing Email Messages, Attachments, and Folders in Cloud Mail.

 

How to View Contact Attachments

To access contact attachments and utilize the available functions, please follow the steps outlined below.

  1. Access Cloud Mail. If it is your first time accessing your webmail, please see How to Log In to Your Cloud Mail Account for step-by-step instructions.
  2. Once logged in, click on the Address Book icon Address book icon
  3. Select a contact with an attachment.
  4. Click the attachment in the detail view to view the functions that are available.

    Attachment drop-down
  5. For multiple attachments, click on All attachments to use a function for all attachments.
     

 

How to View Appointment Attachments

To access appointment attachments and utilize the available functions, please follow the steps below.

  1. Access Cloud Mail. If it is your first time accessing your webmail, please see How to Log In to Your Cloud Mail Account for step-by-step instructions.
  2. Once logged in, click on the Calendar icon Calendar icon
  3. Depending on the view, you will have the following options:
    • Click an appointment in the calendar view (Day, Workweek, Week, or Month).

      Radio buttons for Day, Workweek, Week, and Month
       
    • Select an appointment in the List view.

      Radio buttons for List
       
  4. Click on the attachment in the detail view to view the functions available.

    Attachment drop-down
     
  5. For multiple attachments, click on All attachments to use a function for all attachments.

 

How to View Task Attachments

For instructions on how to open task attachments in Cloud Mail, check out Cloud Mail: Open Attachments in Tasks App.

 

Review

Cloud Mail enables you to attach various file types to your emails, contacts, appointments, or tasks. Depending on the file format, you can view, download, save, or edit attachments. This guide will help you learn how to open a .pdf attachment or other attachment types in Cloud Mail. You can manage your Cloud Mail attachments while protecting yourself from potential security threats.

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