Account Login Management
Overview
When you’re having trouble accessing your account, it can be difficult to know what to do. In this article, we will guide you through commonly asked questions regarding login management.
Update Your Contact Information
If you need to update your contact information in your account, visit How Do I Update My Contact Information in My Account Manager? for instructions on updating in account manager.
Password Management
Having a strong password is important in maintaining account security. If you need to update your password, you can visit How Do I Update My Account Manager Password? for help resetting your password in your account manager.
Password Do’s
- Do make your password 12 or more characters.
- Do include at least one uppercase letter.
- Do include at least one lowercase letter.
- Do include at least one number.
- Do use a password manager.
Password Don’ts
- Don’t use common words or phrases.
- Don’t include any personal information or references.
- Don’t reuse old passwords or passwords for other accounts.
- Don’t write your password down.
If you can’t remember your password, visit I Forgot My Account User ID and Password for help.
Can’t Reset Your Password
If you can’t reset your password, you will need to submit an account change to have the contact information in your account.