Account Login Management

When you’re having trouble accessing your account, it can be difficult to know what to do. In this article, we will guide you through commonly asked questions regarding login management.

In this article, we will discuss:

• Account Recovery Options
• Password Management
  • Password Do's
  • Password Don'ts
• Can't Reset Your Password
• Update Your Contact Information
• Review

Account Recovery Options

Setting up account recovery options is vital to maintaining the security and accessibility of your accounts. Below are account recovery options you can set up in your Account Manager.

• Recovery Email
• Security Pin
• Trusted Phone
• Two-Step Verification

Password Management

Having a strong password is important in maintaining account security. If you need to update your password, you can visit How Do I Change My Account Manager Password? for help resetting your password in your Account Manager.

Password Do's

• Do make your password 12 or more characters.
• Do include at least one uppercase letter.
• Do include at least one lowercase letter.
• Do include at least one number.
• Do use the password manager.

Password Don'ts

• Don’t use common words or phrases.
• Don’t include any personal information or references.
• Don’t reuse old passwords or passwords for other accounts.
• Don’t write your password down.

If you can’t remember your password, visit Forgot Login: How to Recover Your User ID and Password for help.

Can't Reset Your Password

If you can’t reset your password, you will need to submit an account change to have the contact information in your account.

• Update Account Information: Primary Contact Replacement, Email Address on File, Change of Domain Ownership

Update Your Contact Information

If you need to update your contact information in your account, visit Updating the Contact Information in My Account Manager for instructions on updating in account manager.

Review

In summary, this guide addressed common questions about managing your account login. Remember to keep your contact information up-to-date and create strong passwords. If you have trouble accessing your account, follow the instructions to update your password or contact details.