Builder brands: Renewal rates

Understanding your renewal cycle

All Builder brands services, including domains and hosting, are set to auto-renew upon initial purchase. You are responsible for managing your renewal settings, and we do not automatically update your payment details. If your account does not automatically renew (e.g., your hosting account is set to not renew, or your payment information is outdated), you must manually renew your services before they expire.

How to ensure your services renew smoothly

To guarantee that your services renew without issues, please ensure your payment details are up-to-date, and your renewal settings reflect your preferences. If you need assistance with updating your payment information or renewal settings, please check out our guide:

• Making a payment
• Manage subscription renewal
• Updating your payment method

Builder brands renewal rates

Please log in to your account to check your renewal pricing. It is important to understand any charges and changes since your last renewal. If you have questions or need help, please contact customer support via chat.

Frequently asked questions (FAQ)

Q: How do I check my renewal status?

A: You can view your renewal status by logging into your account and navigating to the Renewal Center section of the account manager. You can see all upcoming renewal dates and make any necessary changes there.

Q: Can I change my renewal cycle after signing up?

A: You can change your renewal cycle from monthly to annual or biennial. However, your next billing date will reflect the new cycle you choose.

Q: How do I cancel my automatic renewal?

A: If you wish to cancel your automatic renewal, go to the Renewal Center section of your account manager and click the DISABLE AUTO-RENEW option. To avoid interruption, please ensure you manually renew your services before expiration.

To avoid service disruptions, it is crucial to ensure your account renewal settings are up-to-date and payment details are accurate. If you have questions or need help managing your renewal preferences, please refer to our knowledge base or contact customer support via chat.