Powered By Network Solutions: How to Upgrade to Google Workspace (Formerly G Suite)

This guide provides step-by-step instructions on how to upgrade to Google Workspace (formerly G Suite) from an existing standard mailbox. An upgrade gives you professional email, online storage, shared calendars, video meetings, and powerful collaboration tools for your team.

In this article, we will cover the process of upgrading to Google Workspace from start to finish.

Key Benefits

Google Workspace gives you a professional email, online storage, calendars, video meetings, and more. Google Apps improves team collaboration as it allows you and your team to work on the same documents simultaneously. You will have the ability to share calendars, spreadsheets, and documents, create video conferences with Google Meet, and use instant messaging. With Google Workspace, you will have access to some of the best tools for collaboration, organization, and security.

Before You Upgrade

Please bear in mind that when you upgrade to Google Workspace, mail, contacts, and folders are NOT automatically transferred over to the new account. You must move these items manually or contact us to have our Professional Services make a move for you.
You cannot connect a domain name to your Google Workspace account if the domain name also has Cloud Mail, Microsoft 365 Mail, or an existing Google Workpspace email.

How to Upgrade to Google Workspace

This section will walk you through the complete upgrade process. Use the links below to navigate:

Accessing Email & Office/Standard Email
Upgrading an Existing Mailbox

Accessing Email & Office/Standard Email

Log in to your account via https://www.networksolutions.com/my-account/login.
Once logged in, click Standard Email on the left side of the page.
If you have multiple email products in the account, you will see Email & Office in the left navigation menu instead. Click Email & Office, then choose the Standard Email option from the drop-down menu.

You will be rerouted to the Email Management page.

Upgrading an Existing Mailbox

Important: As you go through the Google Setup process, you do not need to reconfigure your MX records. We've already taken care of this for you.

Once you have accessed the Email & Office/Standard Email and your are already on the Email Management page, please follow the steps below to upgrade to Google Workspace.

Look for the email address you want to upgrade to Google Workspace to confirm it exists.
Once the email address is confirmed, click Google Workspace on the left sidebar.
Click the Set up Google Workspace button.
Enter all necessary information for the mailbox user and copy the Temporary Password.
Select how you would like to be billed from the drop-down menu. If you have an available license, you will skip the payment part. Note that it is one license per user.
Click the Next - Checkout button.
You will be routed to the Express Checkout page with the order details. Click the Checkout button.
The new license will be available for use after a few moments.
If this is your first Google Workspace account, it will become your Google Workspace Admin account. You will also be required to verify the domain you plan on using.
Click the Admin icon on the confirmation page.
Log in to your new Google Workspace account and agree to the terms of service.
Click Accept.
Finish the process for verifying your domain from inside your Google Workspace admin panel if prompted.
Go through the initial Google Setup process inside your Google Workspace account.

Upgrading Mailbox to Google Workspace FAQs

Are existing mailbox upgrades refunded when upgrading to Google Workspace?

We do not have an automated pro-rated refund system. If you have any mailbox upgrades associated with your account, please contact us for help.

Are messages, calendars, and contacts automatically moved into the new Google Workspace account?

We currently do not offer a feature that migrates this data for you automatically. You must migrate your data manually in order to preserve it on your new account.

When I upgrade to Google Workspace, what happens to the original mailbox?

The mailbox will continue to exist until you cancel or delete it. However, the original mailbox will not receive any new incoming messages because all new mail for that address will be routed to Google Workspace instead.

Will my existing emails be transferred automatically when I switch to Google Workspace?

Yes, you can purchase a Google Workspace service and switch your domains to point to Google, but your existing email data will need to be transferred manually. Please contact us for help.

Review

This guide has provided a comprehensive walkthrough on how to upgrade to Google Workspace from a standard mailbox. We covered the key benefits, important considerations like manual data migration, and the step-by-step process within your Account Manager. By following these instructions, you can successfully transition your email service and take advantage of Google's powerful collaboration tools.

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