How to Add a Contact in the Customers app

Building a successful business depends on how well you understand and respond to the people who matter most to your brand. When you take the time to add a contact to the Customers app, you are doing much more than just saving an email address because you are creating a structured system to nurture relationships. This process helps you organize every person by their specific status or needs and allows you to use tags for important reminders like sending an invoice or checking in on a new lead. Keeping your list updated ensures you never miss an opportunity to connect and allows you to focus on meaningful interactions that drive real growth for your business.

In this article, we will discuss:

• Adding Contacts in the Customers app
• Related articles
• Review

Adding individual Contacts in the Customers app

1. Log in to your account via https://www.networksolutions.com/my-account/login.
2. Click Customers from the left navigation menu.
   
3. If you have multiple domains, select which of the domains from the list you want to manage, then click View Customers to proceed.
   
   
    
4. Tap Add a Contact to proceed.
   
   
    
5. Fill out the following contact information:
   
    
   • First Name
   • Last Name
   • Email Address *: This field is required and essential, and you cannot proceed without adding this information.
   • Email Status: This field allows you to select whether your contacts are Subscribed, Unsubscribed, or Not Specified.
   • Add to List(s): Allows you to choose one or more of your Custom lists to help you organize this contact into those lists. Automated lists will get the contact Automatically and cannot be manually assigned.
   • Phone
   • Contact Status: This field allows you to organize your contacts by type:
     • New Lead
     • Engaged Lead
     • Stale Lead
     • New Sale
     • Customer Feedback
     • Unhappy Customer
     • Satisfied Customer
     • Stale Customer
     • Not Interested
   • Contact Tags: This field allows you to add tags to contacts, which will help you keep track of tasks and identify what needs to be done for your customers. Options are:
     • Need to contact
     • Attempted to Contact
     • Contacted
     • Follow Up
     • Invoiced
     • Needs Invoice
   • Address
   • Country
   • State
   • City
   • Postal Code
   • Company
   • Job Title
   • Birthday
      
6. Once you’re set, tap Add & Close to add your contact successfully.

Related articles

• Customers app: Importance and benefits
• How to manage Custom contact lists in the Customers app
• Manage Automated contact lists in the Customers app
• How to manage Contacts in the Customers app
• How to manage Contact Forms in the Customers app
• How to Import Contacts in the Customers app

Review

To truly grow your business, it is vital to understand and connect with the people who matter most. When you take a moment to add a contact, you are building a powerful system for nurturing relationships, not just saving an email. This simple process allows you to organize everyone by their specific needs, using tags for important actions like sending an invoice or following up with a new lead. Keeping your contact list current means you can focus on meaningful interactions and never miss an opportunity, which is the key to driving real growth and improving your responsiveness to customers.