How to manage Contacts in the Customers App
Realizing the full potential of your database relies on your ability to manage Contacts efficiently and keep your records precise. The Customers App provides the functionality to grow your list by adding individuals or importing contact files while ensuring existing information stays correct through easy editing. It also gives you the flexibility to remove outdated entries and handle unsubscription requests, so your system remains organized. By mastering these functions, you allow your business to maintain valuable connections that add true worth to your daily operations.
In this article, we will discuss:
Accessing the Customers App in the Network Solutions account
- Log in to your account via https://www.networksolutions.com/my-account/login.
- Click Customers from the left navigation menu.
- If you have multiple domains, select which of the domains from the list you want to manage, then click View Customers to proceed.
Managing Contacts in the Customers App
Click to expand the steps and learn to manage Contacts in the Network Solutions Customers App.
- Tap Add a Contact to proceed.
- Enter the following Contact information, and once you’re done, click Add & Close.
- Tap Import Contacts to proceed.
- Click to upload Contacts and ensure that the files are saved as
.csvor.tsvfrom your computer to successfully upload your Contact files.
- Once the file is ready, click Continue.
- Select the correct column for each Contact field, then click Continue.
Note: The email address is required to Import Contacts. Please map the email address to continue. - Add your Import Contacts to a list(s) provided from the drop-down menu.
- Click the checkbox to select which of the Contact lists you want to store the imported Contacts in.
Note: Alternatively, you can directly create a new one by clicking on the + Create a New List. Enter the name of the new list, then tap Create. Keep in mind, this is for simple Custom lists; Automated lists cannot be created this way. - Once you’re done selecting a list(s), click on Import Contacts.
Note: Importing your Contacts might take a few minutes to upload, depending on the file size. - Once everything is set, a message Import Completed will appear to show that the process has been successful. Click Done to complete the process.
Below are the steps to edit existing Contacts and modify the information:
- Click on the vertical ellipses of the Contact that you want to manage, then select Edit.
- Fill in all the additional information for the selected Contact, then click Save & Close.
Below are the steps to delete existing Contacts.
- Click on the vertical ellipses of the Contact that you want to manage, then select Delete.
- Tap Yes, Delete to remove the selected Contact.
Below are the steps to unsubscribe from Contacts:
- Click on the vertical ellipses of the Contact that you want to manage, then select Edit.
- Alternatively, you can directly click on a Contact from the list, which will take you to the Contact Details, and click the Edit Contact button to proceed with unsubscribing.
- Tap the Email Status drop-down, select Unsubscribed, then click Save & Close.
Review
Keeping your business organized is much easier when you have the right tools to manage Contacts efficiently. This review highlights how simple it is to build your database by adding new people or uploading files directly from your computer. It also explains the functionality for updating details or removing old entries so your records are always precise and useful. The ability to handle Unsubscribe requests adds extra value by ensuring your list stays compliant and focused on the people who want to hear from you.