Knowledge Base

Customers app: Importance and benefits

The Customers app is designed to drive your business growth and improve your responsiveness by acting as the central hub for all your client relationships and communication needs. It helps you organize contact details into meaningful lists so you can reach the right audience effectively while ensuring every message from your website is captured in one secure inbox, so you never miss an opportunity to reply. By keeping your records accurate and integrating seamlessly with your store and email tools, this solution enables you to save time on manual tasks and focus your energy on building trust and turning new visitors into happy and loyal customers.

Customers app: Contacts

The Contacts feature in the Customers app is the central tool for managing and organizing your business relationships. It allows you to store all your customer details in one place, making it easy to group people into specific lists for more effective marketing. Whether you are adding new clients, updating their information, or cleaning up old records, this tool ensures you are always ready to reach the right audience. By keeping your contact list organized, you save time, improve your communication, and build stronger connections that help your business grow.

 

Customers app: Contact Lists

The Contact Lists feature in the Customers app is a powerful tool designed to help you organize your clients and grow your business. Its actual value lies in turning a simple list of names into meaningful groups, allowing you to send the right message to the right person at the right time. By using Automated Lists created by using a filter to automatically add contacts to the list or Custom Lists created by manually adding specific contacts, you gain the benefit of connecting with your audience more effectively. This organized approach ensures your records stay accurate, reduces manual work, and helps you build stronger relationships with every customer.

 

Customers app: Contact Form Inbox

The Contact Forms feature in the Customers app gathers all your website messages in one secure place, ensuring you never lose a customer inquiry to a spam folder or a cluttered inbox. This tool is essential for staying professional and responsive, as it organizes every form submission into a single dashboard so no opportunity slips through the cracks. With easy-to-use options to filter specific searches, flag important messages for follow-up, and reply directly from the list, you can manage your communications efficiently and focus on turning website visitors into happy and satisfied customers.

 

Other apps that leverage the Customers app

Here are the other apps that leverage the Customers app:

  • Checkout app
  • Website Builder
  • Coming Soon Page app
  • When your customers purchase a product from your website or provide details using your website’s contact form, their information will be automatically saved as your contacts in your customer contact list.

 

Review

Improving your workflow is simple with the Customers app because it handles all your communication needs and contact management in one ready platform. You can easily group people to send the right message to the right audience and catch every question from your website in a dedicated inbox that keeps everything organized. This setup supports your business growth by cutting down on repetitive tasks and giving you the freedom to focus on responsiveness and turning new leads into happy customers.