How to Import Contacts in the Customers app

Building a responsive business depends on how well you maintain connections with your customers and keep your records current. The ability to import contacts in the Customers app allows you to quickly bring in large amounts of customer data from spreadsheets and organize it into useful segments for better communication. You can easily map important details and assign people to the right lists to ensure every message reaches the intended recipient without delay. This simple tool supports your growth by making data management effortless, so you can spend more time engaging with the people who matter most to your brand.

In this article, we will discuss:

• Importing Contacts in the Customers app
• Related articles
• Review

Importing Contacts in the Customers app

1. Log in to your account via https://www.networksolutions.com/my-account/login.
2. Click Customers from the left navigation menu.
   
3. If you have multiple domains, select which of the domains from the list you want to manage, then click View Customers to proceed.
   
   
    
4. Tap Import Contacts to proceed.
   
   
    
5. Click to upload contacts and ensure that the files are saved as .csv or .tsv from your computer to successfully upload your contact files.
   
6. Once the file is ready, click Continue.
   
    
7. Select the correct column for each Contact field, then click Continue.
   
    
   Note:

   • The email address is required to Import Contacts. Please map the email address to continue.
   • Country and State fields use codes instead of names.
8. Add your Import Contacts to a list(s) provided from the drop-down menu.
   
    
9. Click the checkbox to select which of the Contact lists you want to store the imported contacts in.
   
    
   Note: Alternatively, you can directly create a new one by clicking on the + Create a New List. Enter the name of the new list, then tap Create. Keep in mind, this is for Custom lists; Automated lists cannot be created this way.
10. Once you’re done selecting a list(s), click on Import Contacts.
    
     
    Note: Importing your contacts might take a few minutes to upload, depending on the file size.
11. Once everything is set, a message Import Completed will appear to show that the process has been successful. Click Done to complete the process.
    
     
12. In the event your import contains errors, we provide you with detailed information on what was successful and how many failed. Further, we allow you access to specific information about which contacts failed in an error report that can be accessed in two ways:
    1. Click Download error report to view and identify the problem.
       
        
    2. You can also see a callout message in your Contacts dashboard. Click Download error report to view the details of the failed import items.
       
       

Related articles

• Customers app: Importance and benefits
• How to manage Custom contact lists in the Customers app
• Manage Automated contact lists in the Customers app
• How to manage Contacts in the Customers app
• How to manage Contact Forms in the Customers app
• How to Add a Contact in the Customers app

Review

Growing your business depends on how quickly you can respond to customer needs, and keeping your data organized is the foundation of that success. The ability to import contacts straight from your files lets you move names and email addresses into your system without the hassle of manual typing, which reduces the number of errors from manual entry. You can easily map specific details and sort people into lists that make sense for your strategy while the system handles the heavy lifting of checking for errors. This smooth process helps you maintain a responsive brand and gives you more energy to build meaningful relationships with the people who drive your revenue.