How to manage Contact Forms in the Customers App
Keeping up with your website visitors is essential for growing your business, and the Network Solutions Customers App helps you stay on top of every message you receive. You can quickly log in to read submissions and send replies or mark specific items that need extra attention, so nothing slips through the cracks. The ability to filter and delete old messages ensures your inbox remains organized while you manage Contact Forms to maintain strong communication with your audience.
In this article, we will discuss:
Accessing the Customers App in the Network Solutions account
- Log in to your account via https://www.networksolutions.com/my-account/login.
- Click Customers from the left navigation menu.
- If you have multiple domains, select which of the domains from the list you want to manage, then click View Customers to proceed.
- Navigate to the Contact Form Inbox view and manage contact form submissions.
Managing Contact Forms in the Customers App
Click to expand the steps and learn to manage Contact Forms in the Network Solutions Customers App.
- Select a Contact Form from the list to view and display its details, as well as manage responses.
- View the Contact Form information, then click Reply.
- Clicking on Reply will open the system email client, and select which preferred mail account provider your response will be coming from.
- Any unread messages will appear in bold font in the left-hand column, making them easier to find.
- If the Contact Form information needs a thorough review, click the Flag icon to indicate that the item requires attention.
- From the Contact Form information lists, a yellow flag icon will appear to easily find it and return to it at any time.
- Tap Filters to find messages easily.
- Select to filter contact form information either by Flagged, by Form Name, or both, then click Apply Filter to show the items that you're significantly looking for.
- Click on the vertical ellipses, then select Delete to proceed.
- Tap Yes, Delete to confirm.
- Alternatively, if you want to delete multiple messages, click the checkbox at the top to select all items or manually choose the items that you want to remove from the list, then tap Delete afterward.
- Click Yes, Delete All to confirm and remove all selected messages.
Review
Growing your business depends on how quickly you connect with your audience, and the Customers App simplifies this by letting you handle every website message in one place. You can log in to view details and reply immediately to potential leads or flag specific items that require a deeper strategy, so you never miss an opportunity. The platform allows you to filter through the noise and delete old entries to keep your inbox clean, which makes it easier to manage Contact Forms effectively while maintaining a responsive and professional reputation.