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Categories: Marketing Services, E-Commerce

Manage Automated contact lists in the Customers App

Staying responsive to your clients is essential for success, and it becomes much easier when you have the right organizational tools. We show you how to set up automated contact lists that group your audience by important factors, such as birth month or profession, without you needing to do it manually. You will learn how to create and adjust these lists to ensure your communication always feels personal and timely. Taking advantage of this automation allows you to nurture relationships faster and supports steady business growth by keeping your connections strong.

Important:
In addition to Automated Lists, the Customers App includes two other list types:
  • System Lists: Pre-configured, non-editable lists provided by the system, generated automatically based on contact behavior (e.g., engagement or activity).
  • Custom Lists: These are created by manually adding specific contacts. Please see the article How to manage custom contact lists in the Customers App.

In this article, we will discuss:

Adding an Automated list

  1. Log in to your account via https://www.networksolutions.com/my-account/login.
  2. Click Customers from the left navigation menu.
    Customers App Menu
  3. If you have multiple domains, select which of the domains from the list you want to manage, then click View Customers to proceed.

    View Customers
     
  4. Navigate to Lists, then click + Create List.

    Customers lists tab
     
  5. Select Automated and tap Continue to proceed.
    automated contact lists
     
  6. Create a List Name, then click Continue.
    Create continue button
     
  7. Add multiple filter criteria. To be included in the automated list, a customer must match all selected criteria.
    Filter by field section
     
  8. Tap the Create List to complete the setup.

 

Editing the Automated list filter

  1. Click on the vertical ellipses, then select Edit Filter.

    auto edit filter
     
  2. Edit by adding or removing multiple filter criteria, then tap Save & Close to update changes successfully.
    edit filter pop-up

 

Renaming an Automated list

  1. Click on the vertical ellipses, then select Edit List Name.

    auto edit list name
     
  2. Enter your new List Name and click Save & Close.

    auto save and close button

 

Deleting an Automated list

  1. Click on the vertical ellipses, then select Delete List.

    auto delete list
     
  2. Click Yes, Delete List to remove the automated list.

    delete button
Note: Deleting the Automated list will not delete the contacts themselves.

 

Review

Using automated contact lists makes contact management simple because the system gathers and updates your contacts on its own based on the filters you set. You can add a list, edit the name, or delete it inside the Customers App, and the tool ensures your lists stay accurate as your contacts change. This gives you a smooth and efficient way to keep your customer details organized without doing everything by hand.

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