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Knowledge Base

Account Manager Homepage for Single-Domain Customers

The Account Manager Home Page for Single-Domain Customers has new updates designed to enhance the user experience and guide you through account setup and management. This update introduces two key enhancements to support that goal.

In this article, we will discuss:

Accessing your Account Manager

To access your Account Manager, visit the Network Solutions login page. Then, use your Network Solutions credentials to access the Account Manager's home page. If you're having trouble logging in, visit Forgot Login: How to Recover Your User ID and Password.

Important: The credentials are case-sensitive.

After logging in to your Account, the home page will show you your Account Manager's outline and provide the items needed to secure your Account.

Finish Setup

 

Completing Your Profile Card

Your Profile Card, featuring your business name, domain name, and email, is essential for establishing your online identity and ensuring a personalized, streamlined experience. Keeping this information accurate helps you manage your services efficiently and build customer trust.

Edit Business Name

The profile card on your Account Manager home page allows you to edit your business name and provide more information about your business.  Follow the steps below for instructions on how to edit the business name in the Account Manager home page.

  1. Click the Pen Icon beside the default name on the home page.

    Edit Business Profile
     
  2. Rename the business name and provide more information about your business. Click the Submit button.

    Edit Business Profile
     
  3. You have updated the business name.

    Complete Profile

 

Manage Domain Name

The profile card on the Account Manager home page also has a link that redirects you to the domain detail screen for that Domain. See the steps below.

  1. Click the World Icon button below the Business Name for more details on the Domain.

    World Icon
     
  2. This page displays the details of your Domain Name.

    Domain Overview
     

For more information on managing your Domain, please see The Ultimate Guide to Managing Your Network Solutions Domain.

 

Manage Email Products

The profile card on the Account Manager home page has a link to purchase or manage your email. Depending on whether you have an email product in your account, you will see an envelope icon or a Create Email Address link in the profile card.

 

I Don’t Have an Email Product in my Account

 

  1. Click the Create Email Address link in the profile card. Network Solutions provides the best services for your business, especially email, for a better customer experience.

    Create Email
     
  2. You can subscribe to our different email services. Choose the best package for your business.

    Email Offer

 

I Have an Email Product in my Account

  1. Click the envelope icon with your email.

    Envelope Icon

 

The page will direct you to the page where you can set up the email with your Google Workspace.

GW Setup

 

For a helpful guide to start with Google Workspace, visit this article: Getting Started with Google Workspace.

The page will direct you to the page where you can set up the email with your Professional Email.

Professional Email

 

For more information on managing your Professional Email, please visit How to Create and Manage an Email Mailbox.

 

Completing Tasks List

The Task List guides you through essential setup steps to help you get the most out of your Network Solutions® account. Each task includes completing your profile, publishing your website, setting up email, turning on domain renewal, and locking your domain. The system marks tasks off to show your progress as you complete them.

Task List

 

Note: The Task List card shows you the tasks you must complete for your Profile. A green checkmark icon indicates that a task or item has been completed or verified.

 

Complete your Profile

This task helps personalize your Account Manager experience by collecting more information about your business.  Check this article's Completing Your Profile Card section for instructions on completing this task.

Complete Task

 

Finish editing and publishing your Website

The system shows this option if you have a draft website. It will take you to the website editor, where you can publish your draft website.

  1. Click the arrow beside the Finish editing and publishing your Website in the Task List card.

    Finish Website
     
  2. The page redirects you to the website editor. Once you have completed building the website, click PUBLISH to make it online.

    Publish

 

Note: If you don’t have an existing package, visit DIY Builder Package, Hosting Package, or WordPress Dedicated Package. You can choose a package that suits your business.

 

Complete your email setup

This option shows if you have not finished setting up Google Workspace or Professional Email. Clicking it redirects you to the email details page, where you can finish setting up your email.

  1. Click the arrow beside Complete your email setup in the Task List card.

    complete email
     
  2. For instructions in setting up email, follow the steps indicated on the manage email section of this article.

 

Turn on automatic domain renewal

This option shows if you have not set up the domain's auto-renewal. It is highly recommended that you turn on the auto-renewal of your domain to avoid issues when it is time to renew.

For more information on managing domain auto-renewal, visit How Do I Manage Auto-Renew?

  1. Click the arrow beside Turn on automatic renewal in the Task List card.

    turn on renewal
     
  2. To enable the Domain Auto-Renewal, click CONTINUE.

    turn on domain renewal

 

Lock your domain to prevent unauthorized transfers

This option is linked directly to the domain details page where you can manage your domain lock to avoid unauthorized transfer.

  1. Click the arrow beside Lock your domain to prevent unauthorized transfers in the Task List card.

    locking domain
     
  2. Click the Turn On button below the Domain Unlocked to activate the domain lock.

    lock domain

 

Completed Tasks

The image below shows what your Account Manager home page would look like after completing all the suggested tasks in the Task List. The Task List will no longer be available but will allow you to pick up where you left off.

completed task

 

Related Articles

 

Review

The updated Network Solutions® Account Manager home page for Single-Domain Customers provides a more intuitive, guided experience. This article explains the new features that help you manage your domain, complete your Profile, and finish key setup tasks to secure and fully activate your account.

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