Email Support Articles

This article discusses DNS propagation, what to expect during domain updates, and how to verify its completion.

Learn how to upgrade to Google Workspace from a standard mailbox. Our step-by-step guide covers key benefits, pre-upgrade reminders, and the entire process.

This article lays out the steps on how customers with no hosting account can access their hosting files. As soon as they have access, they would be able to modify their files as needed. One good application of this is .htaccess modification, wherein customers can instruct their rewrite engine to go to their new domain instead of their old domain.

This article outlines the steps to get your online presence started using WebsiteBuilder.

This section provides a walk through steps in adding and editing a logo to your website editor.

Learn how to launch, edit images, and publish changes with our step-by-step guides for Legacy WebsiteBuilder and WebsiteBuilder Express Editor.

Configure your standard email settings to reroute mail instantly using the Roundcube Email Forwarding feature to keep your communications accessible.

Video tutorial that shows you how to track visitor traffic to your website.

In this article, we will take a look at how orders are broken down and what you can do to process separate orders into different package types.

An email header contains all of the technical information for a message to be electronically sent from one location to another. Obtaining an email header can help you troubleshoot issues with your email.

Add dynamic video content to your site to keep eyes on your pages. Video is one of the most effective ways to communicate with new customers.

Learn how to create a new folder and unsubscribe from a folder in Roundcube.

Learn how to integrate Google Analytics with your website using both Legacy and Express WebsiteBuilder Editors.

This article helps customers get onboarded until they can publish their site and get it online.

This article will guide you on how to maintain/manage your blog site.

You can create, manage, and import addresses into Roundcube.

Many website builders are stored online inside of your iPage hosting account. However, many popular offline builders exist which are stored on your personal computer instead. When it is time to publish your website online, these offline builders temporarily connect to your FatCow account via FTP to upload a published copy of your website. While some offline website builders may need to be manually uploaded through an FTP Client, some have the capability of connecting via FTP directly.

You can change file and folder/directory permissions using File Manager.Important: This feature is recommended for advanced users only.

Learn how to set default page priority in your hosting account using the .htaccess editor. Add, reorder, or delete default pages to control how your site loads

This content aims to walk customers through adding or removing social media accounts for their websites.

It's easy to add and remove pages in WebsiteBuilder. This article will get you started creating your new website!

Discover how to efficiently save and publish changes to your website using Legacy WebsiteBuilder and Express Editor. Get step-by-step instructions to ensure all your edits go live seamlessly.

Roundcube is a free webmail solution provided to all of our hosting customers. You can check messages and manage various aspects of your webmail experience through Roundcube's online interface.

This gives a step by step walkthrough on how to add an Instagram Gallery in your WebsiteBuilder.

Roundcube helps you sort through messages stored in your mailbox.