Email Support Articles

Easily update your contact details in Account Manager via Accounts & Users or My Profile to maintain account security, access, and notification delivery.

Manage user roles and permissions in your Network Solutions account to enhance security, delegate access, add sub-users to manage domains, websites, and DNS settings.

Guide to the Account Manager AI assistant. Learn to start a chat, ask questions, get troubleshooting steps, copy responses, and escalate to a live agent.

Find out how to cancel your Network Solutions account, refund timelines, and how to reach Network Solutions' support by phone or chat to close your account or products.

You can merge your User IDs into one to access all your accounts and services with a single login. Simplify your online experience by merging User IDs.

Don't let cookies stop you. Learn how to fix login issues with browser cookies using our simple guide and get back to your account fast.

Step by step Instruction to change your user profile details and contact information to keep your account accurate secure and up to date efficiently.

Update your account information, including replacing a primary contact, changing your email address, or transferring domain ownership, with step-by-step instructions and required documentation to ensure secure and efficient processing.

Learn how to create, change, and manage a secure 6-digit PIN in Account Manager, adding another layer of security for your account.

Fix failed DNS, contact, or nameserver updates in Network Solutions. Troubleshoot update errors caused by registry issues, incorrect formatting, incomplete WHOIS data, invalid contact information, and domain registry communication failures. Solutions for domain modification errors and update rejections.

Update your payment method through your Account Manager. Step-by-step instructions to add, edit, and delete cards with credit card and PayPal FAQs and error codes.

Secure your Network Solutions account by setting up, activating, or disabling two-factor authentication (2FA) through Account Manager’s security settings.

Turn your vision into reality by following this New Account Setup Guide that unlocks everything you need from payment, domain, website, email and marketing.

Learn how to navigate account login management effectively with our comprehensive guide. Enhance your security measures today - update your password!

Manage domain WHOIS contacts for Network Solutions domains. Update registrant, administrative, technical info, enable domain privacy, maintain ICANN compliance.

Retrieve forgotten Network Solutions security PIN via Account Manager or reset lost recovery key. Includes account lockout procedures and support contact.

Learn how to securely update your Network Solutions® Account Manager password. Follow step-by-step instructions, meet password requirements; maintain secure access through proper password management and security settings in your profile.

Learn to add or change your trusted phone number in your Network Solutions account, including step-by-step security settings and SMS verification.

Learn how to add your Canadian tax exemption number (GST/HST/QST) to your Network Solutions Account Manager to avoid being charged indirect sales tax.

Understand how state sales tax affects digital products and services across the U.S. Learn about our compliance and the specific states where taxes apply.

Discover how CISP / PCI Compliance protects payments, secures customer data, and keeps your online business safe from costly security risks.

Network Solutions Account Manager invoice access guide. Learn to retrieve billing history, download payment records, save transaction details, and print invoices.

Step by step instructions to verify your ID with Nametag by scanning your ID and selfie for a fast secure way to protect your digital identity.

ICANN FAQ: covers domain registration rules, WHOIS updates, domain verification, compliance responsibilities, and overall impact on Network Solutions domains.

Network Solutions support covers domains, email, hosting, SSL, website builders, and more. See limits, self-help, and premium options in our service overview.