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nsCommerce Space Frequently Asked Questions

Do you offer a guarantee?
Our ecommerce solutions come with a 30 day money back guarantee. If for any reason our online store software does not fit your needs you will get back both the first month and the set-up fee. It is truly risk-free.
What kind of customer service do you offer?
Our ecommerce consultants are here to answer your questions. In addition to FREE phone support, you can contact our consultants via email or live chat.
Can I build my new nsCommerceSpace™ site while my other website is still live?
Yes! When you purchase one of our ecommerce solutions you will get a new IP address to use while you are building your new website. When you are ready to begin hosting your new nsCommerceSpace™, you simply change your DNS settings to point your existing domain name to your new site.
Can I use my own domain name?
Absolutely! Simply point your domain directly to your new Network Solutions nsCommerceSpace™. You do not need to use a subdomain or any other temporary domain name placeholder.
How will potential shoppers find my online store?
For customers to find your online store, it first has to be found by search engines. nsCommerceSpace™ is equipped with search-engine-friendly designs to help make this happen. As an added bonus, you get 4 great online marketing offers to start promoting your online store: $50 off the setup fee for nsMarketing services, $50 Yahoo!® Search Marketing credit, up to $200 credit for Google® AdWords®, and up to $200 Facebook® Ads credit to promote your business on Facebook. You also receive a 60-day free trial of email marketing with Constant Contact®.
Can I use accounting software packages?
Yes! nsCommerceSpace™ (Premium) is fully integrated with QuickBooks® financial and point of sale (POS) software.
What is a merchant account?
A merchant account is a special agreement with a bank that allows you to accept credit card payments. If you want to sell online, you will need to provide your shoppers with payment options that will make them feel comfortable about their transactions. Credit card transactions are the most popular method of online payment and the best way to process credit card payments online is to have your own merchant account.
How can Network Solutions® help me secure a merchant account?
Finding the right merchant account for your business can be challenging as many banks will not offer merchant accounts to small businesses. As a small business merchant account provider, Network Solutions® can help you secure a merchant account for your business that enables you to accept credit card payments online. We have established relationships with a number of banks and financial institutions, and we offer our own processing system to validate credit card transactions.
Are there any system requirements?
To access the nsCommerceSpace™ control panel, you must use either Internet Explorer 6.0+ or Firefox 2.0+, and Javascript must be enabled in browser
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