How can we help you today?
Business Consultants Let our experts help you find the right solution for your unique needs.
855-834-8495 +1-570-708-8400 Hours: Mon-Fri 8am-11pm ET
Hours 24/7
Product Support We're here to help with setup, technical questions, and more.
Hours 24/7
customers app

What is the Customers App?

The Customers app is CRM software for small businesses that helps turn everyday connections into real momentum—organizing contacts, capturing leads, and keeping conversations moving toward your next breakthrough.

How it works

capture connections

Automatically capture connections

Contacts are collected the moment someone engages with your website—through forms, signups, or purchases—making this a free CRM tool that never misses an opportunity.

one place

Keep everything in one place

All contact details, interactions, and history live in a single, centralized hub, giving you a clear view of every relationship.

collaborate

Understand and engage your customer

See a complete interaction timeline for each contact, including form activity, emails received, and purchases. Add notes and follow up with confidence using CRM marketing software built to support real engagement.

organize

Organize, act, scale

Create smart contact lists based on behavior or demographics, respond to inquiries from one inbox, and power email campaigns with ease.

feature highlights

Feature highlights 

  • One central hub: Bring all contacts and conversations together to move faster.

  • Instant lead capture: New contacts are added the moment customers engage. 

  • Smart contact lists: Automatically organize contacts so you can act at the right time. 

  • Built-in inbox: Respond quickly and keep conversations moving forward. 

  • Clear customer insight: See who’s engaging and when it matters most. 

  • Momentum tracking: Spot engagement growth and breakthrough trends over time. 

  • Included to help your break through: Comes with your Network Solutions domain—free.

More ways to grow

Learn how to manage, engage, and grow your customer connections. 

customer management

Customer management

customer experience

Customer experience

customer segmentation

Customer segmentation

Additional tools to power your breakthroughs

link in Bio

Link in Bio

Turn one link into a hub for everything you share.
 

coming soon page

Coming Soon Page

Build interest and collect leads before you launch.
 

calendar app

Marketing Calendar App

Plan what to promote—and know what’s coming next.
 

social app

Social App

Create, schedule, and share posts from one place.
 

Why Network Solutions?

established

Established
in 1979

heart

World’s first
domain registrar

trusted

Trusted by Fortune
500 Companies

chat

Live technical
support

The Customers App is your central place to manage customer relationships—bringing contacts, leads, and conversations together so you can stay organized and keep moving forward.

Customers are added automatically when people engage with your website—through contact forms, bookings, or purchases. You can also add contacts manually or import an existing list at any time.

Yes. Create custom lists, use automated lists based on customer behavior, or rely on built-in system lists to keep your audience organized as your business grows.

It’s one shared inbox for all messages sent through your website’s contact forms—so you can view, respond, and follow up without switching tools.

Yes. Every customer has a complete activity timeline, showing interactions, messages, and actions—giving you the context you need to respond with confidence.

Yes. The Customers App is included at no extra cost with your Network Solutions domain or website builder—no trial, no expiration.