How To Cancel Your Squarespace Subscription

Key takeaways: 

• Squarespace was acquired by Permira, which may have (at least, indirectly) affected its services and operations. 
• If you’re planning to transfer, you can log into your Squarespace account and terminate your subscription. 
• If you’re looking for an alternative, Network Solutions may be worth considering. 

Squarespace’s transition to new ownership, facilitated by a $6.9 billion acquisition by Permira in 2024, primarily affects the corporate structure and not the day-to-day use of the platform for most users. However, this change might have led to significant shifts in business strategy or offerings in the long term.  

With this change, many users are reassessing their website hosting options. If you’re thinking about making a change, you’re not alone. 

This guide will take you through how to cancel your Squarespace account step-by-step. We’ll also explore some compelling reasons why you might want to switch.   

But that’s not all—we’ll also compare Squarespace with Network Solutions to highlight why our website builder could be a better fit for you. With its user-friendly interface, powerful AI tools, affordable pricing, and excellent customer support, Network Solutions might just be the perfect alternative you’ve been looking for.   

Ready to explore your options? Let’s dive in!  

Why you might want to cancel your Squarespace subscription  

High costs  

Squarespace offers comprehensive features, but the pricing can be steep. If you’re looking for a more budget-friendly solution, canceling Squarespace could save you money. For small businesses or personal websites, the higher cost may not justify the benefits, especially if you can find similar features at a lower price elsewhere.  

Limited customization  

While Squarespace is known for its beautiful templates, some users find the customization options restrictive. If you need more flexibility in your design and functionality, another platform might suit you better. Advanced users or those with specific requirements might find Squarespace’s design tools insufficient for their needs.  

Customers support issues  

Good customer support is crucial. If you’ve had negative experiences with Squarespace’s support or find their lack of phone support frustrating, switching to a provider with better customer service might be beneficial. Access to reliable and prompt support can significantly impact your ability to manage and troubleshoot your website efficiently.  

Feature and performance needs  

If Squarespace no longer meets your needs in terms of features or performance, exploring other hosting solutions might provide a better fit. Whether it’s specific functionalities or overall site performance, finding a platform that better aligns with your goals can lead to a more satisfactory website experience.  

How to cancel membership on Squarespace   

It’s not difficult to cancel your Squarespace subscription. Just follow these easy steps and you’ll be able to terminate your annual subscription immediately.  

Step 1: Log in to your Squarespace account  

Go to Squarespace and log in with your credentials.  

Step 2: Access billing settings  

• From your account dashboard, navigate to the Home menu.  
• Click on Settings.  
• Select Billing & Account.  

Step 3: Find your subscriptions  

In the Billing & Account section, click on Subscriptions. You’ll see a list of all your other active subscriptions.  

Step 4: Disable auto-renew  

• Before canceling, you may want to disable auto-renew to ensure you are not billed again.  
• Click on the subscription you want to manage.  
• Toggle the auto-renew option to disable it.  

Step 5: Cancel your subscription  

• Click on the subscription you want to cancel.  
• Scroll down and click Cancel Subscription.  

Step 6: Confirm cancellation  

Double-check your account to ensure the subscription status shows it’s canceled. This way, you won’t be billed in the future.  

Why Network Solutions might be a better option: A quick comparison 

Now, let’s compare Squarespace with Network Solutions.  

Established in 1979, Network Solutions is the first company ever authorized to register domains, significantly contributing to the development of the Domain Name System (DNS). It has several years of experience under its belt, cementing its credibility on the industry. 

If you’re still undecided on where you want to move your site, here’s why Network Solutions could be a great alternative for you.   

Ease of use  

Network Solutions has an easy-to-use interface, ideal for beginners. Its drag-and-drop builder is intuitive and doesn’t require any coding skills, allowing users to create professional-looking websites effortlessly.   

On the other hand, while Squarespace is also user-friendly, it can have a steeper learning curve due to its sophisticated design tools and customization options. For users who want simplicity without sacrificing quality, Network Solutions might be the better choice.  

Customer support  

Network Solutions has accessible customer support, offering assistance through chat, phone, and email options. Customers appreciate the quick responses and the helpfulness of the Network Solutions team, which is beneficial when you need help right away.  

If you prefer solving your issues on your own, Network Solutions also have its own knoweldge-based articles you can check out. It has how-to’s and instructions simplified step-by-step for guidance. 

Meanwhile, Squarespace offers support mainly through email and live chat, without the option for phone support. While Squarespace’s support team is knowledgeable, response times can vary, and some users might find the support less immediately accessible, especially if you prefer having real-time conversations to solve issues.  

Flexibility and customization  

Network Solutions offers a variety of templates and customization options. So, while it’s user-friendly, you’re still allowed a good degree of personalization. Although it may not be as flexible as Squarespace in terms of design freedom and template options, it provides a balance that can be appealing to many users.   

Squarespace, known for its high-quality templates and extensive design customization options, is great for those wanting a visually stunning site. However, this level of customization can sometimes be overwhelming for beginners.  

If you’re still starting out and don’t want to be paralyzed from all the choices, Network Solutions is the way to go.  

Pricing and value  

In terms of pricing and value, Network Solutions generally offers more affordable starting prices, though there may be a slight increase once you’re already renewing. It gives best value for small businesses, start-up online sellers and personal websites. 

Squarespace, by comparison, has higher pricing reflecting its premium design and features. This can be seen as expensive, especially for smaller websites or personal use where the advanced features might not be fully utilized. If budget is a key concern as a beginner, Network Solutions is the more cost-effective solution.  

SEO and performance  

Network Solutions provides solid SEO tools and faster load times, which can significantly enhance search engine rankings and user experience. Faster websites tend to perform better in search results, and users appreciate the improved performance.   

Furthermore, Network Solutions also offers professional online marketing services such as pro SEO, pay-per-click advertising and business directory listings. No need to find other agencies to do the work for you, streamline your online marketing efforts with Network Solutions. 

Conversely, while Squarespace offers robust built-in SEO tools, its websites can sometimes suffer from slower load times due to heavy design elements. This can negatively impact both user experience and SEO rankings.   

Move on from your Squarespace site subscription  

Canceling your Squarespace account is a straightforward process, allowing you to make a well-informed decision about your website’s future. Whether you’re seeking better customization, more affordable pricing, or superior customer support, there are plenty of alternatives that can better meet your needs.   

Should you choose to transition to Network Solutions, you have two main options to consider. Utilize our DIY website builder to construct your site independently. Alternatively, for a fee, our Professional Services team is available to design and build your website for you.  

Both options provide you with the flexibility to enhance your online presence according to your needs and preferences. 

Frequently asked questions